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Mobile Appfor Dualcare

Dualcare Insurance App and Admin Dashboard for Policies, Claims, and Support

A mobile app project in insurance, delivered by DeveloperLook.

Project sheet

Industry
Insurance
Type
Mobile App
Features
Dashboard
Status
Delivered
Gallery
11 imagesView all

About the project

Dualcare Project Overview

DeveloperLook designed and built Dualcare, an insurance app where customers compare plans, buy policies, submit claims, and get support. An admin dashboard covers clients, policies, invoices, and analytics.

Dualcare is an insurance company that wanted to take its services digital: a mobile app for customers and a dashboard for internal operations. The app helps people browse policies, manage claims, and reach support. The dashboard gives administrators tools to handle customer data, monitor policies, and see insights in real time. The aim was a user-friendly, secure, and efficient system for customers and staff.

The home screen greets the user by name and offers immediate claim assistance and a quote. Services are grouped into health, life, travel, and property insurance, with active policies below. A Discover screen filters plans by type, coverage level, and price range. Each plan page lists its benefits, such as hospitalization, medicines, emergency treatment, and check-ups, with individual and family options.

Sign-up includes Face ID and a choice between personal and family use. Identity checks collect citizenship details and a photo of the ID, with clear rules for a usable picture. Payment works by Mastercard, Visa, or PayPal, and the app issues an e-policy with a barcode that customers can download. A referral screen lets them invite friends with a personal code.

The admin dashboard covers clients, invoices, insurances, and financial reports, with a Create Insurance button at the top and charts for key figures. The dashboard design runs to more than 20 pages.

Client
Dualcare
Industry
Insurance
Type
Mobile App
Status
Delivered

Challenge and solution

What Dualcare Needed and How We Built It

The challenge

Dualcare needed a mobile experience that made complex insurance processes simple for customers, backed by dependable tools for administrators.

The platform handles sensitive personal and financial data, so security and trust came first. The app and the dashboard also had to stay in sync in real time, so customers and staff see the same, accurate information.

Our solution

We built a modern insurance app where customers view plans, submit claims, and track policy status, with built-in support and notifications.

For administrators, we developed a dashboard to manage policies, track claims, and access customer records and analytics. Strong encryption and secure authentication protect sensitive data across both.

What we built

Features We Built for Dualcare

  • Plan discovery and filters

    The Discover screen filters insurance plans by type, from individual and family to student, maternity, and senior, then by coverage level and monthly price range.

  • Clear plan benefits

    Each plan page lists what it covers, such as hospitalization, medicines, emergency treatment, and medical check-ups, with individual and family options and a claim button.

  • Claims and policy tracking

    Customers request immediate claim assistance from the home screen and follow each policy's status, with every active policy listed under policy management.

  • Face ID and identity checks

    Sign-in uses Face ID, and identity checks collect citizenship details and an ID photo, with simple rules that help customers send a clear, valid picture the first time.

  • Policy payments

    Customers pay for a policy by Mastercard, Visa, or PayPal, then see a payment confirmation with a direct link to the new policy's details.

  • Downloadable e-policy

    Every policy comes as an e-policy with the holder's details, policy number, insurance type, and a barcode, ready to download and keep on the phone.

  • Referral rewards

    A referral screen gives each customer a personal code to copy and share, inviting friends to Dualcare with a reward for the people who join.

  • Admin dashboard

    Administrators manage clients, invoices, insurances, and financial reports, create new insurance policies, and read key figures in charts across more than 20 dashboard pages.

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FAQ

Questions About the Dualcare Project

  • A customer insurance app and an admin dashboard. In the app, customers discover and compare plans, buy a policy, submit claims, track policy status, and download an e-policy. The dashboard lets administrators manage clients, invoices, insurances, and financial data, with charts for key figures across more than 20 pages.

  • With strong encryption and secure authentication. Customers sign in with Face ID, and the app's identity checks collect citizenship details and an ID photo. Because the platform handles sensitive personal and financial data, security and trust were top priorities from the start of the project.

  • On the Discover screen, they filter plans by type, coverage level, and price range. Each plan page then lists its benefits, such as hospitalization, medicines, emergency treatment, and check-ups. Individual and family options and the price sit alongside, so customers compare cover before they pay.

  • From the home screen, which offers immediate claim assistance, or from a plan page through its claim button. Policy management on the home screen shows each active policy and its status, and in-app notifications keep customers updated as their claim moves forward.

  • Yes. Real-time synchronization between the app and the dashboard was one of the project's core requirements. Policies bought and claims submitted in the app reach the admin dashboard. Updates made by staff show up for the customer, so both sides work from the same, accurate information.

  • Yes. DeveloperLook designs and builds insurance apps with plan discovery, policy purchase, claims, identity checks, and e-policies, plus an admin dashboard for clients, invoices, and analytics. We start from the insurance processes your customers find hardest and design the simplest path through each one.

Saimul IslamFounder & CEO, DeveloperLook

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