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Social Engineering Testing That Checks Your Processes, Not Just Your People

For security and IT leads: authorized tests across email, phone, and text that show where your help desk, finance team, and reporting really hold up. From $900.

How your project runs

01 · Free
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  1. 01Free Scoping Call
  2. 02Build the Pretexts
  3. 03Run the Tests
  4. 04Score and Map
  5. 05Readout and Retest

Teams we have built for:

  • Amazon Web Services
  • HubSpot
  • Linode
  • Microsoft Azure
  • Moodle
  • Magento
  • Oracle
  • Salesforce
  • SAP
  • Squarespace
  • Weebly
  • WP Engine
  • Google Cloud
  • DigitalOcean

The Problem

Attackers Do Not Hack Your Firewall, They Call Your Help Desk

Most breaches start with a convincing message or call, not an exploit. The weak point is often a process in your team that lets a stranger reset a password or change bank details.

  1. Help desk

    A caller gets a password reset with no real identity check.

    Help desk

    We test the reset flow and give you a verification step that holds.

  2. Finance

    An email asks finance to change a supplier's bank details.

    Finance

    We test the request and add a call-back rule before any change.

  3. Blame

    A test names the one person who clicked and stops there.

    Blame

    We measure reporting across teams and fix the process behind it.

  4. One channel

    Only email is tested, so phone and text stay open.

    One channel

    We test email, phone, and text, since attackers use all three.

Your spam filter is strong and your laptops are patched. Then someone calls the help desk, says they are locked out before a big meeting, and gets a password reset with no real identity check. Or a finance staffer gets an email from the chief executive asking to change a supplier's bank details, and pays. These are not technical failures. They are gaps in how your people and processes respond under pressure. You cannot see them from a dashboard, and an attacker only has to find one.

We test the moments attackers actually use. With your written authorization, we try realistic pretexts across email, phone, and text: a help desk reset, a finance change, a login prompt. We measure what matters, which is whether your staff verify and report, not who slipped. Then we tie each result to a fix: a call-back rule for bank changes, an identity check before resets, a clear way to report. You get a map of where your processes bend and the changes that make them hold.

  • Email, phone, and text tested

    We try realistic pretexts across all three channels, because an attacker will pick whichever one your team guards least.

  • Processes, not just people

    We test the rules behind resets, payments, and access, so you fix a weak process, not a person.

  • Measured by who reports

    We track how many of your staff report each attempt, so you build a team that catches the real one.

Our Social Engineering Testing Process

From Authorization to a Process Fix List in Five Steps

You set the rules and approve every pretext. You watch the tests run across channels, then get results by process and team, with fixes instead of a list of names.

  1. You tell us your goals, your sensitive processes, and any limits. Together we agree which channels, teams, and pretexts are in scope, and what stays off limits. You sign an authorization form, and we lock a fixed price. Only the staff you clear are in scope, and every test runs remotely.

What's Included

What You Get With Social Engineering Penetration Testing

You get approved pretexts across email, phone, and text, process tests for resets and payments, reporting measured by team, a fix list, and an optional retest.

  • Email phishing tests

    Approved email pretexts built from what your staff really receive, sent in a staggered, authorized way.

  • Phone and text tests

    Voice and text pretexts that test help desk resets, finance changes, and access requests under real pressure.

  • Process checks

    Direct tests of your reset, payment, and access rules, to see whether a stranger can push a request past your team.

  • Reporting measured

    We track how many staff verify and report each attempt, so you see your real reporting rate, not just clicks.

  • Fix list by process

    Each finding tied to a concrete change: a call-back rule, an identity check, or a clear way to report.

  • Optional retest

    A short follow-up test to confirm the fixes held, so you can show the improvement to leadership or an auditor.

Compare Options

DeveloperLook vs a Phishing Tool vs a Large Firm

A phishing tool runs email campaigns cheaply, and a large firm brings scale for big tenders. Here is where each fits a social engineering test and where it stops.

DeveloperLook
Phishing tool
Starting cost
DeveloperLook: From $900Phishing tool: Monthly licence
Email tests
DeveloperLook: Built and run for youPhishing tool: You build them
Phone and text
DeveloperLook: Both tested by handPhishing tool: Email only
Process testing
DeveloperLook: Resets and payments triedPhishing tool: Not covered
Scoring
DeveloperLook: By team and processPhishing tool: Click rates only
Blame-free
DeveloperLook: Results stay anonymousPhishing tool: Per-user tracking
Fix help
DeveloperLook: Each finding has a fixPhishing tool: Generic tips
Best for
DeveloperLook: Testing real responsesPhishing tool: Ongoing phishing

Projects We've Built

We build the internal systems and staff-facing tools that social engineers target, so we understand the processes your team relies on day to day.

What Our Clients Say

What Clients Say After Launch

Feedback from teams we have built and supported internal systems for.

We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.

Michael BennettFounder & CEO of Northbridge Consulting01 / 03
  • 1,250+

    Projects shipped

  • 10+

    Years of experience

  • Top 3%

    Upwork Top Rated Plus

  • 5 stars

    Average review score

  • 1,250+

    Projects shipped

  • 10+

    Years of experience

  • Top 3%

    Upwork Top Rated Plus

  • 5 stars

    Average review score

Want results like these?

Tell us what you are building. You get a reply within 24 hours on business days, then a written estimate.

Work Culture

Why Security Leads Trust Us With a People Test

A people test puts your staff under real pressure, so your trust and our care matter. These habits keep your test fair, safe, and genuinely useful.

  • Authorized and scoped

    We test only with your written authorization and an agreed scope. Every pretext is approved by you before it goes out, and off-limit topics stay off limits.

  • We do not name and shame

    Results are reported by team and by process, not by individual. The point is to fix your system, so your staff stay willing to report the next real attempt.

  • We test the real moments

    Pretexts come from what your staff actually receive, not generic templates. A test is only useful if it matches the pressure a real attacker would apply.

  • We measure reporting

    We care more about who reports than who clicks. A team that reports fast stops a real attack early, so that is the number we help you move.

  • We stay blame-free on the call

    The readout is about process, not people. We keep the tone calm, so leaders fix the gaps instead of punishing the staff who found them.

  • You own the results

    Every report, log, and fix recommendation stays yours, during the engagement and after. Hand them to an auditor or insurer whenever you need to.

Overview

What does social engineering testing include?

DeveloperLook runs social engineering testing for teams that want to know how their staff and processes respond under pressure. We try approved pretexts across email, phone, and text, test real moments like help desk resets and finance changes, and measure who reports. Tests start at $900, run over 2 to 3 weeks, and you get results by process, a fix list, and a retest.

DEVELOPERLOOK

Project facts · Social Engineering Testing

Service
Authorized social engineering tests across email, phone, and text
Typical timeline
2 to 3 weeks, depending on channels and team size
Channels tested
Email, phone (voice), text, and help desk processes
Built with
Custom pretexts, a voice line, an SMS gateway, and manual review
Experience
10+ years of development experience and 1,250+ shipped projects
Post-launch support
30 days of support after the report
Communication
Calls in US, UK, and AU business hours
Starting price
From $900 USD, fixed scope after a free scoping call

Reviewed 27 Oct 2026 by Saimul Islam

Good fit

  • Security leads with no SE program

    You have run phishing emails but not tested phone or text, and you want to know how your team holds up across every channel.

  • Teams after a close call

    Your finance team nearly paid a fake invoice, or your help desk reset the wrong account, and you want to test the process before it happens again.

  • Companies facing an audit

    Your auditor or insurer asks whether you test social engineering, and you want a real test and report, not a checkbox.

  • Firms with sensitive data

    You handle money, health records, or client files, and you want proof that a stranger cannot talk their way past your staff.

  • Leaders worried about pressure

    Your team is busy and helpful, and you suspect that helpfulness is exactly what an attacker would use against them.

Not a fit

  • Ongoing phishing only

    You want regular email phishing campaigns and tracking, not a scoped test. Our Phishing Simulation page runs that program for you.

  • Just training

    You mainly need to train staff rather than test them. Our Security Awareness Training page builds the lessons and tracks completion.

  • On-site or physical

    You want someone to try tailgating into an office or dropping USB sticks. We run remote tests only, so a physical red team is a better fit.

  • Budget under $900

    Your budget is under $900, or a single phishing email round is all you need. A phishing campaign is a cheaper first step.

Not sure we're the right fit?

Book a free call or message us. We'll tell you honestly whether we're the right team.

Pricing

Transparent Starting Prices for Social Engineering Testing

These are starting points in USD. Your final price depends on how many channels, teams, and pretexts are in scope, and you get a fixed proposal after a free scoping call.

$1k$2k$3k$4k$5k$900$2,200$4,400

For a team that wants a first, focused test on one channel.

$900one-time, USD

Get a fixed quote
  • One email pretext to a sample group
  • Reporting rate measured
  • Results by team, not by name
  • Findings tied to fixes
  • One readout call
  • 30 days of support after the report

Recommended

For a company that wants email, phone, and text tested together.

$2,200one-time, USD

Get a fixed quote
  • Everything in Baseline Test
  • Phone and text pretexts
  • Help desk and finance process tests
  • Up to 3 pretexts per channel
  • Blame-free readout with team leads
  • Executive summary report

For firms that need targeted pretexts and executive impersonation tests across several teams.

$4,400one-time, USD

Get a fixed quote
  • Everything in Multi-Channel Test
  • Targeted spear pretexts
  • Executive impersonation tests
  • Up to 4 teams in scope
  • One retest to confirm fixes
  • Report for auditors or insurers

For Agencies

White-Label Social Engineering Testing for Agencies and MSPs

You own the client relationship. We supply the people testing under your brand: approved pretexts across channels, blame-free scoring, and a report your account team can present. Your MSP can offer this without building a team of pretext writers and callers in house.

How the partnership works

White label: your client only ever sees your brand

Your clientSees only your brand
You, the agencyOwn the relationship
DeveloperLookBehind your brand
  1. Share the client

    You give us the client, the channels, and the rules of engagement.

    • Client needs
    • You share the details
    • Details received
  2. We test and score

    We run the approved pretexts and score results by team and process.

    • Scope and plan
    • Proposal to resell
    • Your quoteYOUR LOGO
  3. You present results

    You deliver the blame-free report and fix list under your own brand.

    • Done by our team
    • Your brand on it
    • Handed to your clientDone
  • Your client
  • You, the agency
  • DeveloperLook
  1. Share the client

    You give us the client, the channels, and the rules of engagement.

    1. Client needs
    2. You share the details
    3. Details received
  2. We test and score

    We run the approved pretexts and score results by team and process.

    1. Scope and plan
    2. Proposal to resell
    3. Your quoteYOUR LOGO
  3. You present results

    You deliver the blame-free report and fix list under your own brand.

    1. Done by our team
    2. Your brand on it
    3. Handed to your clientDone
  • Stay client-facing

    You present the results. We run the tests quietly behind your brand.

  • Report-ready scoring

    Clear, blame-free reports your team can deliver to the client as is.

  • Experienced testers

    Real pretext writers and callers, not a generic email template.

  • Clear rules per client

    Written authorization and approved pretexts for every client test.

The Right Technology for Your Project

Technology Stack

We build and send tests with tools your staff would recognize, and report in formats your leaders and team leads can act on.

    • Email
    • Phone (voice)
    • SMS
    • QR codes
    • GoPhish
    • Twilio logoTwilio
    • Canva
    • Python logoPython
    • Microsoft 365
    • Google Workspace
    • Microsoft Teams
    • Slack logoSlack
    • Microsoft Word
    • Google Sheets logoGoogle Sheets
    • Loom logoLoom
    • Microsoft Outlook
01 / 04

FAQ

Frequently Asked Questions

Straight answers on cost, timing, how the tests work, and how we keep them blame-free.

  • A test starts at $900 for a single email pretext to your sample group, with a blame-free readout. A multi-channel test across email, phone, and text, with help desk and finance checks, runs $2,200. A targeted program with executive impersonation and a retest starts at $4,400. You get a fixed quote after a free scoping call.

  • Most tests run over 2 to 3 weeks, including building and approving the pretexts, sending them in a staggered way, and scoring the results. A single-channel baseline can be faster, and a targeted program with several teams takes longer. The optional retest happens later, usually within 30 days of your fixes.

  • It is an authorized attempt to trick your staff into an unsafe action, such as a password reset or a payment change. The goal is to find where your people and processes are weak. Also called social engineering penetration testing, it tests the human side that attackers rely on most.

  • Yes, for most teams. Technical testing finds flaws in systems, while social engineering security testing finds flaws in how people respond. Attackers use both, so a full picture needs both. Many teams run a social engineering pentest once a year alongside their network and web app tests, then focus training where the results show gaps.

  • Attackers research a target from public sources, then craft a believable request over email, phone, or text. A common method is pretexting: posing as a boss, a supplier, or IT, and adding urgency so the target acts before verifying. Our social engineering pentesting copies these methods under authorization, so you see them safely.

  • Pretexting is the most common method: the attacker invents a believable reason to make a request, like a locked-out executive or an urgent invoice. Phishing, vishing (voice), and smishing (text) are the channels that carry it. Our penetration testing social engineering work tests all of these, so you learn which pretexts your team falls for.

  • The primary goal is access, won by convincing a person rather than breaking software. That access can be a password, a payment, a code, or a way into a system. A social engineering penetration test measures how close an attacker could get through your staff. It ties each success to a process fix, so the same trick fails next time.

  • No, which is what makes it dangerous. Most of it needs little technical skill: a convincing email, a confident phone call, or a fake login page. That is why social engineering as a service and training both matter. We test the human process instead of trusting your technical controls to catch everything.

  • People, in nearly every case. The device or account is the prize, but the path runs through a person who is helpful, busy, or under pressure. Our social engineering consulting and testing focus on that path: the staff and processes an attacker talks to, and the checks that would have stopped them.

  • Every test runs under your written authorization with pretexts you approve first. We report results by team and by process, not by naming individuals, so your staff stay willing to report real attacks. The readout is calm and focused on fixes. You keep the full report and logs for auditors or insurers.

Saimul IslamFounder & CEO, DeveloperLook

Still have questions?

Send a message or book a call with the team.

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