Full backup first
Files and database copied before any change, so every step of the repair can be reversed.
The Problem
Your Site Broke at the Worst Possible Moment
Sites rarely break for no reason. An update, a host change, an expired certificate, or a full disk is usually behind it. Finding which one is the real job.
01 · Errors
A white screen or critical error replaces your homepage.
We trace the error in the logs and fix the plugin, theme, or code behind it.
02 · Updates
An automatic update broke the layout overnight.
We roll back or patch the update, then test it before it goes live again.
03 · Forms
Contact forms stopped sending and nobody noticed for days.
We fix email delivery and submit every form until the messages arrive.
04 · Hosting
A host move or PHP change took the site down.
We match the PHP version, DNS, and SSL settings your site needs to run.
It's Monday morning, and your homepage shows a white screen or the line "There has been a critical error on this website." You didn't change anything. Maybe a plugin updated itself overnight, or your host moved you to a new PHP version. Your contact form stopped sending last week, and nobody noticed. The developer who built the site isn't answering. Every hour it stays broken, visitors leave and your ads keep spending. You need someone who finds the cause, not someone who just restarts things.
We start with a full backup, so every change we make can be undone. Then we read the server and error logs to find the real cause. It's usually a plugin conflict, a PHP version mismatch, a damaged database table, or a DNS or SSL setting. We fix that cause, retest your key pages and forms, and write down what happened in plain English. You get a working site and the reason it broke, not a guess.
Backup before any change
A full copy of files and database comes first, so every step can be rolled back.
Cause found in the logs
Server and error logs show what actually failed, so the fix targets the cause, not a symptom.
Retested before handback
Key pages, forms, and checkout get tested after every fix, on desktop and mobile.
Our Website Repair Services Process
From Broken Site to Working Pages in Five Clear Steps
You get a fixed price before any work starts, and you see what we found and fixed at every step.
You tell us what's broken and when it started, and we look at the live site and any error messages. You get our best read on the cause, a fixed price for the fix, and an honest note if it's simple enough to fix yourself.
What's Included
What You Get When We Fix Website Errors
Every repair starts with a backup and ends with a retest and a written cause. Bigger plans add conflict cleanup, server fixes, and monitoring, so the same failure doesn't come back.
Compare Options
DeveloperLook vs Hosting Support vs a DIY Fix
Your host can fix server problems quickly, and some errors really are a one-click fix. Here's where each option helps and where it stops.
| Feature | DeveloperLookBest fit | Hosting support | DIY fix |
|---|---|---|---|
| Server and PHP issues | Diagnosed and fixed | Strong, often fast | Hard without access |
| Plugin and theme conflicts | Isolated and resolved | Usually out of scope | Trial and error |
| Custom code errors | Read and fixed | Not covered | Rarely possible |
| Backup before changes | Taken before any change | Depends on your plan | Often skipped |
| Cost | Fixed, from $350 | Included in hosting | Free, except your time |
| Speed for simple issues | 1 to 2 business days | Often fastest | Fast if you know how |
| Root cause explained | Written repair note | Ticket reply only | Rarely known |
| If it breaks again | 7 to 30 days covered | New ticket | Start over |
DeveloperLook
Hosting support
- Server and PHP issues
- DeveloperLook: Diagnosed and fixedHosting support: Strong, often fast
- Plugin and theme conflicts
- DeveloperLook: Isolated and resolvedHosting support: Usually out of scope
- Custom code errors
- DeveloperLook: Read and fixedHosting support: Not covered
- Backup before changes
- DeveloperLook: Taken before any changeHosting support: Depends on your plan
- Cost
- DeveloperLook: Fixed, from $350Hosting support: Included in hosting
- Speed for simple issues
- DeveloperLook: 1 to 2 business daysHosting support: Often fastest
- Root cause explained
- DeveloperLook: Written repair noteHosting support: Ticket reply only
- If it breaks again
- DeveloperLook: 7 to 30 days coveredHosting support: New ticket
Projects We've Built
Company Website Projects We Have Built
Business sites we designed and built. They show the kind of sites we repair, not repair jobs, which stay confidential.
Finto Corporate Website Design & Development
- Finance
- Dashboard
- Website
NextEdge Startup Web Design & Development
- Startups
- Technology
- Business
Herile IT Agency Web Design & Development
- Agency
- Website
Envitis Investment Website Design & Development
- Finance
- Dashboard
- Website
What Our Clients Say
What Clients Say After Launch
Feedback from teams we have built and looked after websites for.
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
What I appreciate most is that the website is actually easy for us to manage now. We can update content ourselves instead of sending a developer a message every time we need to change something small. They also paid attention to the technical SEO side, which mattered to us because we didn’t want a new website to create problems for the traffic we already had. I’ve probably asked more questions than I should have since launch, but every question has been handled patiently and without any fuss. The team is easy to work with, they explain things clearly, and when we need something changed, they focus on getting it done rather than making the process complicated.
1,250+
Projects shipped
10+
Years of experience
Top 3%
Upwork Top Rated Plus
5 stars
Average review score
Want results like these?
Tell us what you are building. You get a reply within 24 hours on business days, then a written estimate.
Work Culture
Why Website Owners Trust Us With Broken Sites
A broken site makes everyone want quick changes. These habits make sure the fix is safe, explained, and doesn't create a second problem.
Backup before the first change
A full copy of your files and database comes before we touch anything. If a fix goes sideways, we can put the site back exactly as it was.
Price agreed before work
You get a fixed price for the repair before we start. If we find a bigger problem, we stop and ask before spending more of your money.
Honest about simple fixes
If clearing a cache or renewing a certificate solves it, we'll tell you how on the free check. You don't pay us for a 5-minute fix.
Causes, not symptoms
Restarting a server can hide a problem for a day. We find out why it failed, so the same error doesn't return next week.
Logins handled carefully
We ask for temporary accounts or a password manager share, not passwords in plain email. You remove our access when the job is done.
Every repair explained
Your repair note says what broke and why in plain English. Your next developer, or you, can read it and understand the site.
Overview
What do website repair services fix on a broken site?
DeveloperLook provides website repair services for sites that are down, broken after an update, or throwing errors. We back up the site, find the cause in the logs, fix it, and retest key pages and forms. Repairs start at $350 at a fixed price agreed upfront, most single fixes take 1 to 2 business days after access, and you get a plain-English repair note.
DEVELOPERLOOK
Project facts · Website Repair Services
- Service
- Website repair services (diagnosis, fixes, DNS and SSL repair, retesting)
- Typical timeline
- 1 to 2 business days for most single fixes after access
- Platforms
- WordPress, Webflow, Wix, Squarespace, and custom PHP or Laravel sites
- Built with
- Server logs, Chrome DevTools, Lighthouse, Cloudflare, staging copies
- Experience
- 10+ years of development experience and 1,250+ shipped projects
- Post-launch support
- 7 to 30 days of follow-up fixes, depending on plan
- Communication
- Calls in US, UK, and AU business hours
- Starting price
- From $350 USD, fixed scope after a free triage check
Reviewed 8 Oct 2026 by Saimul Islam
Good fit
Owners of a site that's down now
Your homepage shows a critical error, customers are emailing you about it, and you need an urgent website fix from someone who reads logs.
Small businesses after a bad update
Your site broke after a plugin or theme update, and rolling it back from the dashboard didn't bring the layout back.
Teams whose developer is unreachable
You need a website fixer because the person who built your site has stopped answering, and the error isn't going away on its own.
Businesses that just moved hosts
Your site went down after a host migration or PHP upgrade, and the hosting support team says the problem is in your code.
Agencies with a broken client site
A client's site broke outside your team's skills or hours, and you need website repairs done quietly under your agency's name.
Not a fit
Site has been hacked
Your site shows spam, redirects to strange pages, or carries a browser warning. Website Security Audit Services covers cleanup and hardening.
Want ongoing monthly care
You want updates and checks every month, not a one-off fix. Website Maintenance Services is the right home for website repair and maintenance.
Site needs a rebuild
Your site breaks after every update because it runs on an abandoned theme. Website Redesign Services will cost less than repeated repairs.
Budget under $350
Your issue is a cache to clear or a certificate to renew. Your host's support team can usually handle that for free.
Not sure we're the right fit?
Book a free call or message us. We'll tell you honestly whether we're the right team.
Pricing
Transparent Starting Prices for Website Repair Services
These are starting points in USD. Your final price depends on what broke and how the site is built, and you get a fixed proposal after a free triage check.
For one broken thing: an error message, a form that won't send, or a layout bug.
$350one-time, USD
- Diagnosis of one issue from logs and code
- Full backup before any change
- Fix retested on key pages and forms
- Up to 3 developer hours
- Plain-English repair note
- 7 days of follow-up fixes
Recommended
For sites that are down or have several faults after an update or a host move.
$700one-time, USD
- Everything in Quick Fix
- Site restored from backup or repaired in place
- Plugin, theme, or code conflicts resolved
- DNS, SSL, and redirect errors fixed
- Up to 7 developer hours
- 14 days of follow-up fixes
For fragile sites that need the cause removed, so the same failure doesn't return.
$1,050one-time, USD
- Everything in Site Recovery
- Abandoned plugins or libraries replaced
- PHP or runtime version update where safe
- Uptime monitoring set up
- Up to 12 developer hours
- 30 days of follow-up fixes
For Agencies
White-Label Website Repair for Agencies and Studios
You own the client relationship. We supply the developer who fixes the broken site behind it: diagnosis, repair, and a repair note under your brand. Your client gets their site back, and your team stays on billable work.
How the partnership works
White label: your client only ever sees your brand
- Your client
- You, the agency
- DeveloperLook
Send the broken site
Share what's broken, when it started, and temporary access details.
- Client needs
- You share the details
- Details received
We diagnose and quote
You get the cause and a fixed price before any change is made.
- Scope and plan
- Proposal to resell
- Your quoteYOUR LOGO
Fix under your brand
We repair, retest, and write the note for you to send on.
- Done by our team
- Your brand on it
- Handed to your clientDone
Partner with DeveloperLookDelivered under your brand
Stay client-facing
You talk to the client, and we stay in the background.
Fixed price per repair
Quote your client confidently with our price agreed upfront.
Senior developers
People who read PHP errors and server logs every week.
Extra hands on demand
Send repairs when your team is booked, without hiring.
The Right Technology for Your Project
Technology Stack
The platforms we repair and the tools we use to find what broke, from server logs to browser developer tools.
WordPress
Webflow
Wix
Squarespace
PHP
Laravel
Cloudflare
AWS
DigitalOcean
WP Engine
Netlify
Vercel
Chrome DevTools
Lighthouse
PageSpeed Insights
Google Search Console
HTML5
CSS3
JavaScript
MySQL
FAQ
Frequently Asked Questions
Straight answers on repair prices, how long fixes take, what to try first, and when a repair isn't enough.
Saimul IslamFounder & CEO, DeveloperLookStill have questions?
Send a message or book a call with the team.
Our repairs start at $350 for one diagnosed issue, such as an error message, a broken form, or a layout bug. Site Recovery costs $700 for a site that's down or has several faults, and Repair and Stabilize costs $1,050. You get a fixed price after the free triage check, before any work starts.
Most crashed websites are fixed within 1 to 2 business days of us getting access. A single plugin conflict or PHP mismatch can take under an hour once it's found. Sites with database damage or several faults take longer, and you get that estimate before any work starts.
A developer who can read server logs and code can fix your website, not just someone who can reinstall it. Look for a website fixing company that backs up first, quotes a fixed price, and explains the cause. If your original developer is unavailable, we can take over from your live site and hosting access.
Start with a full backup, then read your error logs to find what failed. Most crashes trace back to a plugin or theme update, a PHP version change, an exhausted memory limit, or a damaged database table. Fix that cause, clear your caches, and retest your key pages before calling it done.
Find out what changed just before it broke, because that's usually the cause. Check your recent updates, edits, and host notices, then test plugins or scripts one at a time on a staging copy. Fix website errors in your browser console too, since one JavaScript error can break your menus, sliders, and forms.
First check whether the problem is your site or its address. If your domain, DNS records, or SSL certificate expired or changed, visitors can't reach a working server. If those look fine, check your host's status page and the server error logs. Our Site Recovery plan covers both kinds of outage.
Partly: AI tools can explain an error message and suggest fixes, but they can't see your server, logs, or database. Their steps are often generic, and a wrong change on a live site can make things worse. Use AI to understand the problem, then have a developer apply the fix with a backup in place.
We repair WordPress, Webflow, Wix, Squarespace, and custom PHP or Laravel sites. On hosted builders like Wix and Squarespace, we fix what the platform lets you change: code embeds, forms, domains, and integrations. For WordPress and custom sites, we work directly with files, databases, and server settings.
You need a repair when one thing broke and the rest of the site works. You need a new site when it breaks after every update, runs on an abandoned theme, or can't do what your business needs. If a year of repairs would cost more than a rebuild, we'll tell you on the free check.
We fix it again at no extra cost within your plan's follow-up window. That window is 7 days on Quick Fix, 14 on Site Recovery, and 30 on Repair and Stabilize. Your repair note records the cause, so any developer can spot the pattern later. A repeat failure usually points to a deeper cause, which we'll flag.
Saimul IslamFounder & CEO, DeveloperLookStill have questions?
Send a message or book a call with the team.
Free 30-min callGoogle Meet
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In 30 minutes on Google Meet we walk you through how we would build it, how long it takes and what it costs. Then you get a written estimate.
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