02Our Backup and Recovery Process
From Website Backup Plan to a Tested Restore
You see the backup schedule, storage plan and restore test before we call it done.
05Projects We've Built
Ecommerce Projects We Have Built
A selection of Shopify and ecommerce builds shipped for clients, the kind of stores that cannot afford to lose orders or data.
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LET'S DISCUSS
We had a different kind of problem. People were visiting the store, adding products to their carts, and then disappearing before they finished the order. We had tried a few apps and made changes here and there, but nothing really seemed to solve the bigger issue. The team went through the shopping experience with us and pointed out things we hadn't really noticed ourselves. They cleaned up the cart and checkout flow, made the mobile experience much smoother, and helped us make the store feel easier to shop. I’m not going to pretend we fixed everything overnight, but it finally feels like the store is helping the sale instead of getting in the way of it.
Ethan Parker
Founder of Elite Academy
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
James Whitmore
Head of Marketing of Lumen Outdoor
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
Michael Bennett
Founder & CEO of Northbridge Consulting
07Work Culture
Why Store Owners Trust Us With Backups
A backup you have never restored is only a hope, so we test recovery every time. These are the habits we bring to every website backup and disaster recovery setup.
Tested restores
We prove the backup works before we finish.
Offsite copies
Backups live away from your server.
3-2-1 rule followed
Multiple copies on different media and locations.
Any platform
WordPress, WooCommerce and Shopify setups.
Written recovery steps
Your team knows what to do in an emergency.
One-time or managed
Choose a setup or an ongoing monthly plan.
08Overview
Does my website actually have a working, tested backup, and how do I set one up?
DeveloperLook sets up automated backups following the 3-2-1 rule, three copies, two media types, one offsite, using tools like UpdraftPlus or Jetpack VaultPress for WordPress, or apps like Rewind for Shopify data Shopify doesn't back up itself. Every setup includes an actual test restore to a staging environment, not just a backup nobody has verified. Setup starts at $999, or $150/month for an ongoing managed plan with regular tested restores.
- Starting price
- From $999 one-time setup, or $150/month for an ongoing managed plan
- Typical timeline
- 1-3 business days for setup, including a full test restore before we call it done
- Shopify backups
- Shopify has no native backup feature, store owners are responsible for their own data backups
- WordPress/WooCommerce tools
- We use plugins like UpdraftPlus, Jetpack VaultPress, or BlogVault depending on your site's needs
- 3-2-1 backup rule
- Three copies of your data, on two different media types, with one copy stored offsite
- Restore testing
- Every setup includes an actual test restore to a staging environment, not just an unverified backup
- Recovery targets
- We set a recovery time objective and recovery point objective based on your order volume
- Shopify-specific backup
- Automated apps like Rewind capture themes, blog content, and metafields that CSV exports miss
Who it's for
Stores with no tested backup plan
You have backups running somewhere but have never actually tried restoring from one, and don't know if it would work in an emergency.
High-order-volume stores
You process enough daily orders that losing even a few hours of data would be a real financial and operational problem.
Shopify store owners
You've assumed Shopify backs up your store automatically and are surprised to learn that responsibility falls entirely on you.
Sites recovering from a security incident
You just went through a hack or malware infection and need a clean, verified restore point plus an ongoing backup plan, alongside our Website Security Audit Services.
Agencies managing client sites
You manage websites for clients and need documented, tested backup and recovery procedures you can point to if something goes wrong.
Not a fit for
If your main worry is being hacked or exploited rather than losing data, our Website Security Audit Services or Web Application Penetration Testing Services pages fit better.
If you just need a one-time manual export before a big change, like a migration or theme update, that's a quick task we can do without a full backup setup.
If you're on Shopify Plus and already use native store duplication as your backup strategy, we still recommend testing that duplication process actually works.
09Pricing
Transparent Starting Prices for Website Backup and Disaster Recovery
These are starting points in USD. Your final price depends on your platform and whether you want ongoing managed backups, and you get a fixed proposal after a free scoping call.
11The Right Technology for Your Project
Technology Stack
We set up automated, offsite backups for WordPress, WooCommerce and Shopify, and test the restore before we finish.
No tools available for the selected category.
Book Your Exclusive Strategy Session Today!
Pick a 30-minute slot that works for you. We meet on Google Meet to align on goals, scope, and the right next step.
When was your store last backed up, and can it be restored?
That's exactly the question most store owners can't answer, and it's usually the first thing we check. We audit your current backup setup, confirm what's actually being captured, and run a test restore to prove it works before relying on it.
How do I restore a website from a backup?
The process depends on your platform and backup tool, most WordPress plugins offer a one-click restore from the plugin dashboard, while Shopify apps like Rewind restore data through their own interface. We handle the restore directly and verify the site works correctly afterward.
How do I back up a WordPress or WooCommerce website?
We set up an automated plugin, UpdraftPlus, Jetpack VaultPress, or BlogVault depending on your needs, configured to run on a schedule and store copies offsite in cloud storage, not just on your own server where a single failure could wipe out everything.
How often should backups run?
For most stores, daily backups are the baseline, with more frequent or real-time backups recommended if you process a high volume of orders where losing even a few hours of data would be costly.
What is a disaster recovery plan for ecommerce?
It's a documented plan covering how quickly you need to be back online (recovery time objective) and how much data loss is acceptable (recovery point objective), plus the exact steps and responsible people for executing a restore during an actual incident, not figuring it out under pressure.
Do you test restores?
Yes, every backup setup we deliver includes an actual test restore to a staging environment. A backup that has never been restored is unverified, and we don't consider the job done until we've proven it works.
How much does automated backup and recovery cost?
Setup starts at $999 for a one-time configuration with a verified test restore. For ongoing management with regular tested restores and monitoring, we offer a managed plan starting at $150 per month.
Can you back up Shopify store data and themes?
Yes. Since Shopify doesn't back up merchant data automatically, we set up an app like Rewind or Automatic Backups to capture products, customers, orders, themes, and metafields that a simple CSV export leaves out.