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DORA Compliance Support for EU Financial Firms That Must Report ICT Incidents Within Hours

For EU banks, insurers, payment and investment firms, and their ICT providers: an incident playbook, provider register, and ICT risk framework a supervisor can follow.

How your project runs

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Teams we have built for:

  • Amazon Web Services
  • HubSpot
  • Linode
  • Microsoft Azure
  • Moodle
  • Magento
  • Oracle
  • Salesforce
  • SAP
  • Squarespace
  • Weebly
  • WP Engine
  • Google Cloud
  • DigitalOcean

The Problem

Your Supervisor Wants Evidence and Your ICT Records Live in Spreadsheets

It shows up when your authority asks for the register of information, a provider outage forces an incident decision, or a bank customer sends a DORA questionnaire.

  1. 01 ยท Register

    Provider contracts sit in spreadsheets and procurement inboxes.

    We build the register of information from your contracts in the official template.

  2. 02 ยท Incidents

    Nobody knows who decides an outage is major.

    A classification guide and playbook name who decides, who reports, and when.

  3. 03 ยท Exit plans

    Your main cloud contract has no exit plan.

    Exit plans and missing contract clauses go on a ranked renegotiation list.

  4. 04 ยท Testing

    Backups exist, but nobody has tried a full restore.

    We run restore and scenario tests and keep the results as evidence.

Your supervisor asked for the register of information, and your list of ICT providers lives in three spreadsheets and a procurement inbox. Nobody can say which systems support your critical functions. Last month a payment outage lasted two hours, and no one knew whether it counted as major or who files the first report. Your main cloud contract has no exit plan. DORA has applied since January 2025, and the next review will ask for evidence, not intentions.

We start by mapping the ICT assets behind each critical or important function, then check your setup against the DORA requirements area by area. We write the classification rules and reporting playbook, so the first notification goes out on time. We build the register of information from your contracts and list the missing Article 30 clauses. You get resilience that has been tested, not just described in a policy.

  • Critical functions mapped

    ICT assets, data flows, and providers traced behind every critical or important function you run.

  • Incident clock rehearsed

    Classification rules and report templates ready before the first reporting window ever starts.

  • Register of information built

    Every ICT contract recorded in the register your competent authority collects each year.

Our DORA Compliance Support Process

From Critical Functions to Tested Playbooks in Five Clear Steps

You approve the function list, see each of the DORA compliance requirements we check, and sign off on every playbook before it goes to your management body.

  1. We confirm your financial entity type, whether the simplified framework applies, and which supervisor you report to. You get a written scope and a fixed price. If your group's existing program already covers DORA, we'll tell you before we quote.

What's Included

What You Get With DORA Compliance Consulting

Each engagement covers the function map, a gap list, the ICT risk framework, incident reporting, the register of information, and the tests and exit plans your plan includes.

  • Critical function map

    The ICT assets, data, and providers behind each critical or important function, drawn on one diagram.

  • DORA compliance checklist and gaps

    Every requirement in the five areas checked, with each gap ranked by risk, effort, and owner.

  • ICT risk management framework

    Policies, roles, and the management body's duties sized to your firm, using the simplified framework where it applies.

  • Incident classification and reporting

    Classification rules, report templates, and a playbook for the initial, intermediate, and final reports.

  • Register of information

    Every ICT contract recorded in the template your competent authority collects at least once a year.

  • Resilience tests and exit plans

    Restore tests, scenario exercises, and exit plans for critical providers on the top plan.

Compare Options

DeveloperLook vs Legal counsel vs Large consultancy

Your legal counsel is the right source for legal interpretation and contract drafting, and a large consultancy suits big banking groups. Here is where each option fits a smaller firm.

DeveloperLook
Legal counsel
Legal interpretation
DeveloperLook: Plain summary, legal questions flaggedLegal counsel: Yes, binding legal advice
Function mapping
DeveloperLook: Engineers on your actual systemsLegal counsel: Not included
Incident playbook
DeveloperLook: Built around your on-call toolsLegal counsel: Legal duties explained
Register of information
DeveloperLook: Built from your contractsLegal counsel: Contract review only
Contract clauses
DeveloperLook: Gap list for each providerLegal counsel: Yes, drafts the amendments
Resilience testing
DeveloperLook: Restore and scenario tests runLegal counsel: Not included
Best suited to
DeveloperLook: Small and mid-size firmsLegal counsel: Legal questions and contracts
Cost
DeveloperLook: Fixed price from $1,200Legal counsel: Hourly legal rates

Projects We've Built

Fintech, investment, and insurance platforms we designed and built. Systems like these sit behind the critical functions DORA asks firms to protect.

What Our Clients Say

What Clients Say After Launch

Feedback from teams we have built fintech platforms, apps, and websites for.

We had a pretty specific idea of what we wanted our website to become, but I wasnโ€™t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.

Michael BennettFounder & CEO of Northbridge Consulting01 / 03
  • 1,250+

    Projects shipped

  • 10+

    Years of experience

  • Top 3%

    Upwork Top Rated Plus

  • 5 stars

    Average review score

Want results like these?

Tell us what you are building. You get a reply within 24 hours on business days, then a written estimate.

Work Culture

Why Financial Firms Trust Us With DORA Work

DORA work touches payment systems, client data, and supervisor deadlines. These habits keep the evidence honest and your operations running while we work.

  • Engineering, not legal advice

    We explain what each article asks of your systems and flag open questions for your lawyer. Legal interpretation stays with counsel, and the build work stays with us.

  • Deadlines inside your tools

    We put the reporting deadlines into your on-call and ticketing tools, not only a PDF. The clock becomes visible the moment someone classifies an incident as major.

  • Sized to your firm

    DORA is proportionate, and a small payment firm doesn't need a bank's framework. We size every document to your entity type, risk, and headcount.

  • Tested, not just written

    Supervisors judge compliance with DORA on test results as well as policies. We run restores and incident drills and keep what happened as evidence.

  • Fair asks of providers

    Contract gaps go on a list with suggested wording, ranked by the function each provider supports. Your providers get clear requests instead of a vague questionnaire.

  • Your register, your records

    The register, playbooks, and evidence live in your systems in editable formats. Our access ends at handover, and you get a list of every change we made.

Overview

How does DORA compliance work for smaller financial firms?

DeveloperLook provides DORA compliance support for EU financial entities and the ICT providers that serve them. We map critical functions, write the ICT risk framework, build the incident playbook and register of information, and test resilience. Projects start at $1,200 and take 2 to 16 weeks, and we work alongside your legal counsel.

DEVELOPERLOOK

Project facts ยท DORA Compliance Support

Service
DORA compliance support (function map, risk framework, incident playbook, register)
Typical timeline
2 to 3 weeks to assess, 6 to 16 weeks to build
Serving
EU financial entities and the ICT providers serving them
Built with
Official RTS and ITS templates, SIEM, backup, and ticketing tools
Experience
10+ years of development experience and 1,250+ shipped projects
Post-launch support
60 days of support after handover
Communication
Calls in US, UK, and AU business hours
Starting price
From $1,200 USD, fixed scope after a free scoping call

Reviewed 23 Oct 2026 by Saimul Islam

Good fit

  • Payment and e-money institutions

    Your first register of information went in with gaps, and your supervisor now wants the DORA requirements met with evidence before the next review.

  • Small investment firms and insurers

    Your firm may qualify for the simplified ICT risk framework, and you need someone to confirm it and write a DORA compliant framework at that size.

  • Crypto-asset service providers

    Your MiCA authorization is underway, and your supervisor expects DORA EU compliance from day one, including incident reporting and a register of every ICT provider.

  • SaaS vendors selling to EU banks

    Your bank customer sent a DORA questionnaire and new contract clauses, and you need audit rights, exit support, and incident notices your team can honor.

  • IT and cloud partners in finance

    Your managed IT clients in finance need DORA playbooks and tests, and you want a partner who delivers them quietly under your brand.

Not a fit

  • Need a legal opinion

    You need a legal opinion on whether DORA applies or how to read an article. A financial regulation lawyer should answer that, and we work alongside them.

  • No EU license or clients

    Your firm has no EU license and no EU financial clients. Our cybersecurity services page covers the security program you need instead.

  • Buyers want SOC 2

    Your US buyers want a SOC 2 report rather than DORA evidence. Our SOC 2 compliance services page covers that readiness work.

  • Budget under $1,200

    Your budget is under $1,200 and you are a microenterprise with few ICT providers. The official templates and your supervisor's guidance may be enough to start.

Not sure we're the right fit?

Book a free call or message us. We'll tell you honestly whether we're the right team.

Pricing

Transparent Starting Prices for DORA Compliance Support

These are starting points in USD. Your final price depends on your entity type, ICT providers, and critical functions, and you get a fixed proposal after a free scoping call.

$2k$4k$6k$8k$10k$1,200$3,800$7,600

For smaller financial firms that need to know where they stand against DORA.

$1,200one-time, USD

Get a fixed quote
  • Free scoping call and entity type check
  • Critical and important functions mapped
  • Gap list across all five DORA areas
  • Incident reporting deadlines mapped to on-call
  • Register of information completeness check
  • 60 days of support after handover

Recommended

For firms that need the ICT risk framework, incident playbook, and register built.

$3,800one-time, USD

Get a fixed quote
  • Everything in DORA Gap Assessment
  • ICT risk management framework and policies
  • Incident classification rules and report templates
  • Register of information in the official template
  • Article 30 clause review for up to 15 providers
  • Major incident tabletop exercise

For firms with critical providers that need testing, exit plans, and evidence ready for supervisors.

$7,600one-time, USD

Get a fixed quote
  • Everything in Framework and Register
  • Resilience testing program and annual plan
  • Backup restore and scenario tests run
  • Exit plans for critical ICT providers
  • Management body briefing on ICT risk
  • Support during a supervisory review

For Agencies

White-Label DORA Work for IT and Cloud Partners

You own the client relationship. We supply the function mapping, incident playbooks, and register of information under your brand. Your financial clients get DORA work done by engineers without you building a regulatory team.

How the partnership works

White label: your client only ever sees your brand

  • Your client
  • You, the agency
  • DeveloperLook
  1. Share the client brief

    Send the client's entity type, supervisor, providers, and the deadline they face.

    1. Client needs
    2. You share the details
    3. Details received
  2. We scope and price

    You get a written scope, a document list, and a fixed price per client.

    1. Scope and plan
    2. Proposal to resell
    3. Your quoteYOUR LOGO
  3. Map, write, hand off

    We map functions, write playbooks, and hand them over in your template.

    1. Done by our team
    2. Your brand on it
    3. Handed to your clientDone
  • Stay client-facing

    You present the findings while we work behind your brand.

  • Official templates

    Registers delivered in the template your client's authority collects.

  • Provider-side answers

    Help answering bank questionnaires about your own hosted services.

  • Across your clients

    One client's gap assessment or several clients' registers each year.

The Right Technology for Your Project

Technology Stack

We work with the cloud, monitoring, backup, and records tools financial firms already run, and deliver registers in the formats supervisors collect.

    • AWS logoAWS
    • Microsoft Azure logoMicrosoft Azure
    • Google Cloud logoGoogle Cloud
    • Oracle Cloud
    • Microsoft Sentinel
    • Splunk
    • PagerDuty
    • Jira Service Management
    • Veeam
    • AWS Backup
    • Azure Site Recovery
    • Tenable Nessus
    • Microsoft Excel
    • ServiceNow
    • Confluence
    • SharePoint

FAQ

Frequently Asked Questions

Straight answers on cost, timing, the five pillars, incident deadlines, procurement, and DORA tools.

  • DORA compliance support starts at $1,200 for a gap assessment and critical function map. Building the ICT risk framework, incident playbook, and register of information moves you to $3,800, and a program with resilience testing and exit plans starts at $7,600. Legal opinions from your counsel and any threat-led penetration test are separate costs.

  • A DORA gap assessment takes 2 to 3 weeks, and full DORA compliance consulting takes 6 to 16 weeks. Most of the time goes into mapping critical functions and chasing provider contract details for the register. Firms with a clean contract inventory finish toward the short end.

  • DORA compliance means a financial entity meets the Digital Operational Resilience Act's rules for managing ICT risk. In practice that means a documented risk framework, incident classification and reporting, regular resilience testing, a register of ICT providers, and contracts with the required clauses. The management body stays accountable for all of it.

  • The DORA regulation is Regulation (EU) 2022/2554, the EU law on digital operational resilience for the financial sector. It has applied since 17 January 2025 and covers 20 types of financial entities, from banks and insurers to payment and crypto-asset firms. It also brings critical ICT providers under direct EU oversight.

  • The five pillars are ICT risk management, incident management and reporting, digital operational resilience testing, ICT third-party risk management, and information sharing. EU supervisors also oversee critical ICT providers directly, which some guides count as a sixth area. Each pillar has its own technical standards that set the detail.

  • The initial notification is due within 4 hours of classifying an incident as major, and at most 24 hours after becoming aware of it. The intermediate report follows within 72 hours of the initial one. The final report is due within one month of the latest intermediate report.

  • For procurement, it means every ICT contract meets Article 30 and lands in your register of information. Contracts need clear service descriptions, data locations, incident support, and termination rights. Contracts for critical or important functions add service levels, audit rights, and exit plans, so procurement checks them before signing, not after.

  • Only designated critical ICT providers come under direct EU oversight, and the first list of 19 was published in November 2025. Other providers feel DORA through their financial customers, who must add Article 30 clauses to contracts. A SaaS vendor serving EU banks should expect audit rights, incident notices, and exit support in its contracts.

  • The best DORA compliance software is the one your team will keep current, and many small firms start with spreadsheets in the official register template. GRC platforms help larger firms track controls, providers, and incidents in one place. Choose the tool after the function map is done, because the map decides what the tool must hold.

  • You do. The framework, playbooks, register of information, and test evidence are saved in your systems in editable formats. Your management body approves them, and we answer questions for 60 days after handover, so your team can run the next annual review on its own.

Saimul IslamFounder & CEO, DeveloperLook

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Send a message or book a call with the team.

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