Program design sheet
Earning rules, tiers, rewards, and expiry dates, priced against your margins and approved by you.
The Problem
Your Best Customers Get the Same Deal as First-Time Buyers
It starts once you have regulars. They reorder every month and get nothing special, while your sales reward strangers just as much.
01 · Same treatment
Your best customer gets the same email as a first-timer.
Tiers and rewards come from your margins and buying cycle.
02 · Store gap
In-store shoppers earn nothing because points skip your register.
Shopify POS, customer accounts, and Klaviyo all read one balance.
03 · Silent emails
Your reward waiting email doesn't send.
Klaviyo gets connected, so reward emails go out when earned.
04 · Refund abuse
Refunded orders keep their points.
Points wait out your return window, and refunds take them back.
Your best customer has ordered every month since spring. Last week they paid full price and got the same thank-you email as a first-timer. Next time, they'll buy wherever a discount shows up first. Maybe you tried an app. Points show on your site but not at your register, so in-store shoppers earn nothing. Nobody connected Klaviyo, so your "reward waiting" email doesn't send. And one shopper noticed refunds keep the points.
We start with your margins and buying cycle, then design rules, tiers, and rewards that pay for themselves. When an app fits, we set it up. When your rules outgrow apps, we build a custom loyalty program. Shopify POS, customer accounts, and Klaviyo all read the same balance, and refunds take points back. Your regulars get a reason to stay, not a coupon they could find anywhere.
Rules built on your numbers
Your earning rates and reward values come from your margins, not app defaults.
One balance on every screen
Your customers see the same points online, in their account, and at the register.
Refunds take points back
Points wait out your return window, so nobody can earn, then return the order.
Our Loyalty Build Process
From First Call to Live Rewards in Five Clear Steps
You approve the rules, rewards, and fraud limits before we build. Then you test everything on a preview store before your customers see it.
We look at your repeat purchase rate, order values, margins, and any loyalty app you already pay for. You get a straight answer on app versus custom before any quote.
What's Included
What You Get With Your Shopify Loyalty Program
Everything your points program needs on day one: rules, rewards, member screens, register and Klaviyo links, fraud limits, and a tested launch.
Compare Options
DeveloperLook vs Loyalty App Alone vs Generic Web Agency
An app alone suits simple points, and a web agency suits a redesign. Here is where each stops once you need custom rules and synced data.
| Feature | DeveloperLookBest fit | Loyalty app alone | Generic web agency |
|---|---|---|---|
| Program design | Priced from your margins | App defaults | Often left to you |
| Upfront cost | From $850, fixed | Lowest: free or monthly | Hourly, open-ended |
| Time to launch | 1 to 8 weeks | Same day for basics | Depends on their queue |
| Custom earning rules | Any rule you need | App settings only | Possible, rarely focused |
| Register and Klaviyo sync | Connected and tested | Depends on plan | Usually extra scope |
| Fraud controls | Holds and refund reversals | Basic settings | Rarely included |
| Support after launch | 30 to 90 days | App help desk | Varies by contract |
| Member data | Exported and documented | Stored in the app | Varies by build |
DeveloperLook
Loyalty app alone
- Program design
- DeveloperLook: Priced from your marginsLoyalty app alone: App defaults
- Upfront cost
- DeveloperLook: From $850, fixedLoyalty app alone: Lowest: free or monthly
- Time to launch
- DeveloperLook: 1 to 8 weeksLoyalty app alone: Same day for basics
- Custom earning rules
- DeveloperLook: Any rule you needLoyalty app alone: App settings only
- Register and Klaviyo sync
- DeveloperLook: Connected and testedLoyalty app alone: Depends on plan
- Fraud controls
- DeveloperLook: Holds and refund reversalsLoyalty app alone: Basic settings
- Support after launch
- DeveloperLook: 30 to 90 daysLoyalty app alone: App help desk
- Member data
- DeveloperLook: Exported and documentedLoyalty app alone: Stored in the app
Projects We've Built
Ecommerce Projects We Have Built
Shopify and ecommerce stores we have designed and built. A rewards program plugs into stores like these without a redesign.
Havenly Furniture Ecommerce Website
- Furniture
- E-commerce
- Dashboard
Glamory Beauty & Makeup Ecommerce App and Dashboard
- Beauty
- Fashion
- E-commerce
Sefinix Furniture Ecommerce Store and Dashboard
- Furniture
- Dashboard
- E-commerce
Fuison Fashion Ecommerce Website and Dashboard
- Fashion
- Dashboard
- E-commerce
What Our Clients Say
What Clients Say After Launch
Feedback from ecommerce teams we have built for.
We had a different kind of problem. People were visiting the store, adding products to their carts, and then disappearing before they finished the order. We had tried a few apps and made changes here and there, but nothing really seemed to solve the bigger issue. The team went through the shopping experience with us and pointed out things we hadn't really noticed ourselves. They cleaned up the cart and checkout flow, made the mobile experience much smoother, and helped us make the store feel easier to shop. I’m not going to pretend we fixed everything overnight, but it finally feels like the store is helping the sale instead of getting in the way of it.
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
1,250+
Projects shipped
10+
Years of experience
Top 3%
Upwork Top Rated Plus
5 stars
Average review score
Want results like these?
Tell us what you are building. You get a reply within 24 hours on business days, then a written estimate.
Work Culture
Why Store Owners Trust Us With Their Rewards Program
Your rewards program touches your margin, your register, and your email list at once. These habits keep all three working for you.
Rewards priced against margin
We price every reward against your margin before launch. Rewards that cost more than your repeat orders earn back are just slower discounts.
One balance online and in-store
We test each balance online, in customer accounts, and at the register. Your staff shouldn't have to say points only work online.
Points wait out returns
Points stay pending until your return window closes, and refunds take them back. That rule ends the order, earn, and refund loop.
Klaviyo names fixed early
We agree on property and event names before launch and keep them. Klaviyo warns that renaming a property breaks your segments and flows.
Honest advice on apps
If an app's free or basic plan covers you, we'll say so before we quote. Custom work is for rules apps can't handle.
Your members, your data
We document every rule and keep an export of member balances you control. If you switch apps, your customers keep their points.
Overview
What is loyalty program integration on Shopify?
DeveloperLook handles loyalty program integration for Shopify stores, from app setup to a fully custom build. We design points, tiers, and rewards, connect them to Shopify POS, customer accounts, and Klaviyo, and add fraud limits. Plans start at $850, most launch in 1 to 8 weeks, and every rule is tested on real orders first.
DEVELOPERLOOK
Project facts · Loyalty Program Development
- Service
- Loyalty program development (points, tiers, rewards, POS sync)
- Typical timeline
- 1 to 2 weeks on an app, up to 8 weeks custom
- Platforms
- Shopify, Shopify Plus, and Shopify POS
- Built with
- Loyalty apps, Shopify Admin API, Klaviyo API, POS extensions
- Experience
- 10+ years of development experience and 1,250+ shipped projects
- Post-launch support
- 30 to 90 days included, depending on plan
- Communication
- Calls in US, UK, and AU business hours
- Starting price
- From $850 USD, fixed scope after a free review
Reviewed 28 Sep 2026 by Saimul Islam
Good fit
Shopify stores with no rewards yet
Your regulars reorder every few weeks, and you want a Shopify rewards program that thanks them without training them to wait for sales.
Brands selling online and in-store
You run Shopify POS in a shop or at markets, and your customers ask why online points don't show at the register.
Stores outgrowing their loyalty app
Your app can't do category multipliers, subscription bonuses, or yearly spend tiers, and its monthly fee keeps climbing.
Owners seeing points abuse
You've spotted accounts that order, earn, and refund, or shoppers opening second accounts for signup bonuses.
Agencies adding loyalty for clients
Your agency has a Shopify client asking for loyalty, and you need a white-label team for the app, POS extension, and Klaviyo.
Not a fit
Wishlists and spin wheels
You want lighter engagement like wishlists or spin-to-win wheels without points and tiers. Our Ecommerce Gamification Development service covers those.
Referral payouts
You want customers or creators paid for referrals, not rewarded for purchases. Our Referral and Affiliate Program Setup service handles that.
Few repeat buyers yet
You have few repeat buyers yet or a budget under $850. A free app plan is the better start, and we'll say so before we quote.
Retention review first
You want loyalty, email, and subscriptions reviewed together before choosing what to build. Our Ecommerce Customer Retention Services page starts with that audit.
Not sure we're the right fit?
Book a free call or message us. We'll tell you honestly whether we're the right team.
Pricing
Transparent Starting Prices for Loyalty Program Development
These are starting points in USD. Your final price depends on app versus custom, your tiers, and the systems to sync, and you get a fixed proposal after a free program review.
For stores launching points and rewards on a proven loyalty app.
$850one-time, USD
- Free program review and rules sheet
- Points for orders, signups, and birthdays
- Rewards as discount codes or store credit
- Branded widget and account balances
- Refund reversals and return-window holds
- 30 days of support after launch
Recommended
For VIP tiers, in-store points, and loyalty emails that send themselves.
$2,100one-time, USD
- Everything in Points Program Setup
- Up to 3 VIP tiers with perks
- Points and redemptions at Shopify POS
- Klaviyo properties, events, and 3 flows
- Bonus points for reviews and referrals
- 60 days of support after launch
For rules no app supports, built as a custom Shopify app that you own.
$4,900one-time, USD
- Everything in Tiered Rewards Program
- Custom points ledger and earning rules
- Streaks, challenges, and category multipliers
- Customer account and POS extensions
- Customer value and redemption reports
- 90 days of support after launch
For Agencies
White-Label Loyalty Builds for Agencies and Studios
You own the client relationship. We supply the loyalty engineering: app setup or custom build, register and Klaviyo wiring, and fraud rules. Your brand stays on every document, and your team gets the rulebook.
How the partnership works
White label: your client only ever sees your brand
- Your client
- You, the agency
- DeveloperLook
Share the brief
Send your client's goals, store access, and any app they already pay for.
- Client needs
- You share the details
- Details received
We propose and staff
You get a fixed proposal in your branding and a named developer.
- Scope and plan
- Proposal to resell
- Your quoteYOUR LOGO
Build and hand off
We build, test on real orders, and hand your team the program rulebook.
- Done by our team
- Your brand on it
- Handed to your clientDone
Partner with DeveloperLookDelivered under your brand
Stay client-facing
We join calls under your agency name or stay behind the scenes.
Predictable delivery
Fixed scope, weekly updates, and test sheets you can share.
Senior engineering
Shopify apps, POS extensions, and Klaviyo events handled by senior developers.
Flexible capacity
Book one loyalty build or a run of client stores.
The Right Technology for Your Project
Technology Stack
We pick the app or custom stack that fits your rules, connected to Shopify and Klaviyo through official APIs.
Shopify
GraphQL
JavaScript
CSS3
Node.js
PostgreSQL
Docker
AWS
Google Sheets
Google Analytics (GA4)
Google Tag Manager
Slack
Gorgias
Zendesk
Intercom
Help Scout
FAQ
Frequently Asked Questions
Straight answers on cost, apps versus custom, Klaviyo and register sync, and stopping abuse.
Saimul IslamFounder & CEO, DeveloperLookStill have questions?
Send a message or book a call with the team.
Loyalty program integration on Shopify runs on order and refund data. When an order is paid, the app or custom code adds points to that customer's balance. Rewards come back as discount codes or Shopify store credit, extensions show balances in accounts and at POS, and Klaviyo gets every change.
An app is better for most stores, because it launches in days and costs far less. Custom work makes sense when your rules outgrow app settings: points by product category, subscription bonuses, or yearly spend tiers. We only quote a custom build when an app can't do it.
Loyalty setups start at $850 for a points program on an app, and a fully custom build starts at $4,900. The $2,100 plan adds up to 3 VIP tiers, Shopify POS points, and Klaviyo flows. You get a fixed quote after a free program review.
An app-based setup takes 1 to 2 weeks from approved rules to launch. Adding VIP tiers, Shopify POS, and Klaviyo flows takes 3 to 4 weeks. A custom build takes 6 to 8 weeks, because the points ledger, extensions, and fraud rules are built and tested from scratch.
Yes, points, tiers, and rewards can sync with both. Shopify POS shows each customer's balance on the register screen through a POS extension, so staff redeem in person. Klaviyo gets balance, tier, and expiry date as profile properties, plus events for points earned, rewards redeemed, and tier changes.
Loyalty tiers reward total spend or points over a period, unlocking perks like free shipping or early access. Streaks reward buying on a steady rhythm, and challenges reward one action, like reviewing 3 products. Tiers work well on apps, while streaks and challenges usually need custom code.
3 rules stop most loyalty abuse: pending points until returns close, refund reversals, and signup bonuses that need a first order. We add daily earning caps and alerts for unusually fast earners. Duplicate accounts get flagged by matching email, phone, and shipping address before any reward goes out.
Yes, loyalty data shows your most valuable customers once points connect to order history. We report members by tier, spend, and redemption rate, and flag regulars who stopped buying. Once you meet Klaviyo's thresholds, such as 500 paying customers and 180 days of orders, its predictive analytics adds predicted lifetime value.
Yes, you own the code, the points ledger, and all member data on a custom build. It runs as a custom Shopify app on your store, and we hand over the repository and documentation. On app-based programs, we export balances so switching apps doesn't cost customers their points.
Every plan includes support after launch: 30, 60, or 90 days depending on the plan. We watch redemptions, balances, and fraud flags, fix bugs at no charge, and adjust earning rates if rewards cost more than planned. Later changes are booked as small fixed-price jobs.
Saimul IslamFounder & CEO, DeveloperLookStill have questions?
Send a message or book a call with the team.
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