Shopmonkey Integrations That Turn Web Bookings Into Ready Work Orders

Shopmonkey integrations start at $750 for booking forms that open work orders through the API. Webhook triggers, review requests, and open-time checks bring it to $1,900. Multi-location builds with a QuickBooks Online review start at $3,850. Your price is fixed after the free audit.

Booking forms take 1 to 2 weeks, and builds with webhooks and location routing take 3 to 6 weeks. Most of your first week goes to mapping canned services and workflow statuses. We launch once your advisors have tested real bookings from their own phones.

You embed it with the script and button from your Shopmonkey settings, or link to its public booking page. Shopmonkey online booking set up that way is the fastest route. When you need your own design or extra fields, we build a native form that books through the API.

Our intake form writes them through the API in one pass. It looks up your customer by phone and email and adds the vehicle if it's new. Then it opens an order with the driver's words in the complaint field and books a linked appointment. Photos can be attached too.

It prevents them by checking Shopmonkey before a time is offered. Our booking layer reads the day's appointments and technicians, then applies the limits you set for bays and loaner cars. Those limits live in rules we write with you, and a cancellation in Shopmonkey reopens the slot.

The most useful workflows start from Shopmonkey's order and payment webhooks. A paid invoice can trigger a review request, and a ready status can text that the car is done. A Shopmonkey Zapier integration catches the same webhook with a Catch Hook trigger on a paid Zapier plan. Texts go only to customers who opted in.

A Shopmonkey API developer can build most things the v3 API exposes, including inspections, messages, payments, parts, and deferred services. You could add fleet account pages, declined-work follow-ups, or daily reports in a spreadsheet. We check each idea against the API docs before quoting.

Usually not, because the Shopmonkey QuickBooks integration is built in. It syncs invoices to QuickBooks Online on Clever plans and above. Problems come from setup: labor, parts, tires, fees, and shop supplies each need a product or service, plus a tax agency. We check your mapping first.

It's safe when the key belongs to a user created only for the integration. Keys carry the permissions of the admin who creates them, so a narrow user limits what yours can touch. We store it encrypted on your hosting, and your admin can remove it anytime.

You own the integration from launch day, and we handle fixes and mapping changes during your 30, 60, or 90 days. After that, you can keep us on a care plan or give the runbook to any developer. Webhook logs show what fired and when.