Digital Vehicle Inspection Software That Shows Drivers What Technicians See

A custom DVI portal starts at $1,450 for the technician checklist, color-coded reports on your domain, and line-item approvals. Shopmonkey sync and declined-work follow-up cost $3,700. Multi-shop and fleet portals start at $7,250. Storage and texting fees bill to your own accounts.

A single-shop portal takes 3 to 5 weeks. A connected version with declined-work follow-up takes 6 to 8 weeks, and multi-shop or fleet builds take 9 to 12 weeks. Plan for a trial week with real cars, because technician habits decide whether the reports get used.

They raise average repair order dollars by getting needed work approved during the visit. Customers approve repairs they can see, and a photo of a leaking pump answers the doubt behind a no. We track approval rate and ARO before and after, so you see your own change.

It builds trust by letting customers see the problem themselves. Color ratings separate urgent repairs from ones that can wait, so the report reads like advice, not a sales list. Customers can forward it to a spouse or read it later, which takes pressure off the call.

Show them a real sample report before they book. We build a page that walks through an inspection, with photos, color ratings, and what approving a line looks like. Add a short technician video and a note that no work starts without approval, and first-timers relax.

Your shop software may already allow it. Tekmetric's share links, Shopmonkey's customer authorizations, and the secure portal in Manager SE Inspections all support item approvals. Our portal adds the same one-tap approvals on your own domain, with an advisor alert, when you need one report across systems.

It should include the vehicle, mileage, and each checked item with a green, yellow, or red rating. Anything flagged needs a photo or video, a plain explanation, and the repair price. Approve and decline buttons sit beside each line, and the report fits a phone screen.

Usually not, if your technicians already use the built-in one. Much of the DVI software auto repair shops rely on comes inside Tekmetric, Shopmonkey, or Manager SE. A custom portal makes sense for several systems, fleets with purchase orders, or road service, and we'll tell you which case fits.

They're stored in a cloud storage account your shop owns, behind links that expire once the report closes. Customers see only their own vehicle's report, and technicians upload from the app without saving to personal phones. You can export any report as a PDF for your records.

We maintain it during your 30, 60, or 90 day window, including template changes and fixes. You own the code and storage, so a care plan or any developer can take over later. Most later changes are new checklist items, which your manager can add alone.