02Our Accessibility Consulting Process
How a Web Accessibility Consultant Takes You From Audit to Ongoing Conformance
You see the plan, the fixes and the monitoring before anything is committed.
05Projects We've Built
Ecommerce Projects We Have Built
A selection of Shopify and ecommerce builds shipped for clients, the kind of stores that benefit from digital accessibility consultants who can also build.
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LET'S DISCUSS
We had a different kind of problem. People were visiting the store, adding products to their carts, and then disappearing before they finished the order. We had tried a few apps and made changes here and there, but nothing really seemed to solve the bigger issue. The team went through the shopping experience with us and pointed out things we hadn't really noticed ourselves. They cleaned up the cart and checkout flow, made the mobile experience much smoother, and helped us make the store feel easier to shop. I’m not going to pretend we fixed everything overnight, but it finally feels like the store is helping the sale instead of getting in the way of it.
Ethan Parker
Founder of Elite Academy
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
James Whitmore
Head of Marketing of Lumen Outdoor
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
Michael Bennett
Founder & CEO of Northbridge Consulting
07Work Culture
Why Store Owners Trust Us as Accessibility Consultants
Advice alone does not fix a checkout, so our web accessibility consulting includes the actual work. These are the habits we bring to every engagement.
Advice and the fix
We consult and write the code, so nothing stalls between the two.
Team training included
Your people learn how to keep the site accessible.
IAAP-aligned methods
Our approach follows recognized accessibility practice.
Real assistive tech testing
Screen readers and keyboard-only checks are part of every review.
Ongoing monitoring
We watch for regressions so fixes do not quietly undo themselves.
Clear pricing
Engagements and retainers have set scopes and prices.
08Overview
What does an accessibility consultant do, and do they actually fix the issues or just advise?
Consultants range from CPACC-certified strategic advisors to WAS-certified technical implementers, and CPWA holders combine both. We work as the hands-on kind: we audit against WCAG 2.1 AA, fix what we find, test with screen readers and keyboard navigation, train your team on accessible development, and monitor for regressions after theme or app updates, all in one ongoing relationship rather than a one-time report.
- Service
- Accessibility consulting services
- Starting price
- From $1,999 USD for an audit and remediation engagement, monitoring retainers from $299/month
- Typical timeline
- Initial engagement 2 to 4 weeks, monitoring is ongoing
- Platform
- Shopify, WordPress, WooCommerce, BigCommerce, and custom-coded sites
- Built with
- WCAG 2.1 AA testing methodology, screen readers, keyboard-only testing, and automated scanning tools
- Experience
- 10+ years and 150+ shipped projects
- Post-launch support
- Ongoing monitoring retainer available after the initial engagement
- Communication
- Calls in US, UK, and AU business hours
Who it's for
Businesses that want one ongoing partner instead of separate audit and remediation vendors
You'd rather not coordinate multiple contracts for the same goal.
Teams that want their own developers trained on accessible coding
You want fewer new issues introduced with every release, not just a one-time fix.
Businesses that want ongoing monitoring after the initial fix
Theme and app updates keep reintroducing issues you already paid to fix.
Companies choosing between a strategic advisor and a technical implementer
You're not sure whether you need advice or actual code changes, so you want both available.
Businesses that want assistive technology testing built into an ongoing relationship
You want confidence that real screen reader and keyboard users can use your site, checked regularly.
Not a fit for
You just want a one-time audit with no ongoing relationship. Our WCAG Audit Services or ADA Website Audit covers that on its own.
You already have audit findings and only need the code fixed once. Our Accessibility Remediation Services covers that.
You just need a statement drafted and periodic re-testing, not full consulting. Our Accessibility Statement and Monitoring service covers that at a lower price point.
09Pricing
Transparent Starting Prices for an Accessibility Consultant
These are starting points in USD. The engagement is one-time, and monitoring runs $299/month after any bundled period included below.
11The Right Technology for Your Project
Technology Stack
We use WCAG 2.1 AA testing methodology with screen readers, keyboard-only testing and automated scanning, guided by IAAP-aligned practice.
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Pick a 30-minute slot that works for you. We meet on Google Meet to align on goals, scope, and the right next step.
What does a website accessibility consultant do?
A consultant audits your site against WCAG 2.1 AA, identifies what's breaking for assistive technology users, and depending on their background either advises on strategy or actually implements the fixes. We do both: audit, fix, train your team, and monitor ongoing.
How much does an accessibility consultant charge?
Hourly rates in the industry generally run $75 to $300, with agency consultants toward the higher end. We price by engagement instead: audits and remediation bundled from $1,999, with ongoing monitoring retainers starting around $299 a month.
Consultant or developer: who actually fixes the issues?
It depends on the consultant's background. IAAP's CPACC certification signals strategic accessibility knowledge, WAS signals technical implementation skill, and CPWA combines both. We work as the hands-on kind, so we fix the code ourselves rather than only advising.
How do I choose an accessibility consultant?
Look for real testing methodology (manual plus automated, not just a scanner), a track record on your platform, and clarity on whether they implement fixes or only advise. Certifications like CPACC, WAS, or CPWA are a useful signal but not the only one.
Can you consult and implement fixes together?
Yes, that's the core of how we work. We audit, then fix what we find in the same engagement, rather than handing you a report and leaving the implementation to someone else.
How do you test with screen readers?
We navigate the site using common screen readers alongside keyboard-only navigation, checking that every interactive element is announced correctly, focus order makes sense, and nothing traps keyboard focus.
Can you train my team on accessible development?
Yes. We run sessions with your developers on accessible coding patterns, common mistakes in ecommerce themes, and how to test their own work before it ships, so fewer issues get introduced with future updates.
Can you provide ongoing monitoring?
Yes. Monitoring retainers cover periodic re-testing after theme, app, or content updates, so new issues get caught early instead of resurfacing at your next audit.