02Our ADA Audit Process
From ADA Website Audit to a Documented Remediation Plan
You see the scope, timeline and deliverables before the audit starts.
05Projects We've Built
Ecommerce Projects We Have Built
A selection of Shopify and ecommerce builds shipped for clients, the kind of stores where an ADA compliance website audit protects revenue.
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LET'S DISCUSS
We had a different kind of problem. People were visiting the store, adding products to their carts, and then disappearing before they finished the order. We had tried a few apps and made changes here and there, but nothing really seemed to solve the bigger issue. The team went through the shopping experience with us and pointed out things we hadn't really noticed ourselves. They cleaned up the cart and checkout flow, made the mobile experience much smoother, and helped us make the store feel easier to shop. I’m not going to pretend we fixed everything overnight, but it finally feels like the store is helping the sale instead of getting in the way of it.
Ethan Parker
Founder of Elite Academy
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
James Whitmore
Head of Marketing of Lumen Outdoor
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
Michael Bennett
Founder & CEO of Northbridge Consulting
07Work Culture
Why Store Owners Trust Us With Their Audit
A demand letter is stressful, so we move quickly and stay clear about what we find. These are the habits we bring to every web accessibility audit service.
Fast when it matters
Expedited audits are available for demand letter responses.
Evidence, not a scan dump
Each finding shows the page, the barrier and the fix.
Documents good faith
The report and plan show you acted on the problem.
Right standard
We test against WCAG 2.1 AA, the one courts apply.
Tested like real users
Screen readers and keyboard-only checks are part of every audit.
No legal advice claims
We give you the technical facts and tell you to involve counsel for the legal side.
08Overview
What does an ADA website audit check, and can it help if I've received a demand letter?
Since the ADA names no web standard of its own, courts and DOJ guidance treat WCAG 2.1 AA as the benchmark. Ecommerce already accounts for 69 to 77% of digital accessibility lawsuits, and Shopify is the most-targeted named platform. We combine automated scanning with manual screen reader and keyboard testing, then deliver a report scored by severity and a remediation plan documenting good-faith effort.
- Service
- ADA website audit
- Starting price
- From $899 USD, expedited turnaround available for demand letter response
- Typical timeline
- 3 to 5 business days expedited, 1 to 2 weeks standard
- Platform
- Shopify, WooCommerce, BigCommerce, and custom-coded sites
- Built with
- Automated scanning plus manual screen reader and keyboard-only testing against WCAG 2.1 AA
- Experience
- 10+ years and 150+ shipped projects
- Post-launch support
- Remediation quoted separately, we can start fixes immediately after the audit
- Communication
- Calls in US, UK, and AU business hours
Who it's for
Businesses that received an ADA demand letter or complaint
You need documented findings and a remediation plan fast, not in a month.
Store owners worried about legal exposure, not just best practice
You want to know your actual risk level, not a generic checklist.
Businesses that need to show good-faith effort if a dispute continues
You want a paper trail: an audit report, a remediation plan, and progress documentation.
Teams unsure if their current site would survive a legal challenge
You've never had your site tested against WCAG and don't know where you stand.
Ecommerce businesses, the most litigated category for digital accessibility
You sell online and know that puts you in the highest-risk group.
Not a fit for
You want the audit framed around the WCAG standard itself, not legal risk, for internal QA or a client's technical team. Our WCAG Audit Services covers that angle.
You already have audit findings and just need the code fixed. Our Accessibility Remediation Services covers that.
You want the demand letter itself handled or need legal representation. We're not lawyers. We handle the technical audit and documentation, and recommend looping in counsel for the legal response.
09Pricing
Transparent Starting Prices for an ADA Website Audit
These are starting points in USD. Your final price depends on turnaround speed and scope, and you get a fixed proposal after scoping.
11The Right Technology for Your Project
Technology Stack
We run a website accessibility audit using automated scanning plus manual screen reader and keyboard-only testing against WCAG 2.1 AA.
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Pick a 30-minute slot that works for you. We meet on Google Meet to align on goals, scope, and the right next step.
How to audit a website for accessibility?
Start by testing against WCAG 2.1 AA since that's the standard courts and DOJ guidance actually apply to ADA claims, combining automated scanning with manual screen reader and keyboard-only testing, then documenting every issue by severity.
How to perform a website accessibility audit?
We test theme pages, checkout, and forms against all 50 WCAG 2.1 Level A and AA success criteria, using tools like axe and WAVE for the roughly 30 to 40% of issues they catch reliably, then manually test the rest with screen readers and keyboard-only navigation.
How much does a website accessibility audit cost?
Starts from $899 for a full site audit. If you're responding to a demand letter, we can scope an expedited turnaround at the same starting price.
What is included in an ADA website audit?
A full report of every issue found, mapped to its WCAG success criterion and given a severity rating, plus a remediation plan you can act on or hand to your dev team, and documentation you can use to show good-faith effort.
What does the audit checklist look like?
We work through WCAG 2.1 AA's 50 success criteria across four areas, perceivable (alt text, contrast, captions), operable (keyboard access, navigation), understandable (labels, error messages), and robust (semantic code for assistive tech).
Can an audit report help show good-faith effort?
Yes. Courts and plaintiffs' attorneys look for evidence of genuine remediation effort, not just a compliance claim. A dated audit report plus a documented remediation plan and progress against it is exactly that kind of evidence.
Do you test with screen readers and keyboard only?
Yes. Automated scanners miss most of what actually breaks the experience for a screen reader or keyboard-only user, so manual testing with both is a standard part of every audit.
How fast can you deliver the audit?
Standard turnaround is 1 to 2 weeks. If you're responding to a demand letter or an active complaint, we can expedite to 3 to 5 business days.