Review app chosen for you
Judge.me, Yotpo, Okendo, or Loox compared on features and monthly cost for your catalog and order volume.
The Problem
Your Product Pages Show No Stars, or Old Ones
Reviews stall in predictable ways: an app gets retired, requests go out before the parcel arrives, and happy buyers don't get asked at all.
01 · Lost reviews
Old reviews vanished when the previous app stopped working.
We import every review with its date, rating, and photos into the new app.
02 · Bad timing
Requests go out at shipping, before the product even arrives.
Requests wait until delivery, then follow up once with a photo prompt.
03 · Hidden stars
Collection pages and search results show no star ratings.
Stars go on product and collection cards, with rating markup for search.
04 · Low ratings
A 1-star review sits unanswered at the top of the page.
Your team gets a reply routine, so low ratings get a quick, honest answer.
Your bestseller had 140 reviews until the old app stopped working, and now its product page shows an empty box. The review app you installed in a hurry sends its request the day the order ships, so buyers rate the delivery, not the product. Photo reviews rarely come in. Your collection pages show no stars, and Google shows none either. One angry 1-star review sits unanswered at the top for weeks.
We start with your catalog and order volume, then pick the review app that fits instead of the loudest one. Old reviews come across with their dates and photos. Requests go out after delivery, with a reminder and a photo prompt. Stars show on product and collection pages, ratings reach Google, and your team gets a simple routine for answering low ratings.
Stars where shoppers decide
Ratings on product pages, collection cards, and search results, not buried at the bottom of the page.
Requests timed to delivery
Buyers get asked after the parcel arrives, when they can actually judge the product.
Inside the FTC review rule
No bought, fake, or filtered reviews, and incentives only for any honest review.
Our Shopify Product Reviews Setup Process
From Review Audit to Steady New Reviews in Five Clear Steps
You approve the app choice and the request emails before anything goes live, then see stars on your real product pages before buyers do.
We look at your current reviews, apps, order volume, and theme. You get an app recommendation with monthly costs, a list of reviews worth importing, and a fixed quote for the setup.
What's Included
What You Get With Shopify Customer Reviews Setup
Every setup covers an app chosen for your store, imported reviews, review sections and stars styled to your theme, timed request emails, rating markup, and a reply routine.
Compare Options
DeveloperLook vs DIY App Install vs Freelancer
For reviews, Shopify app choice comes down to photos, request timing, and Google feeds. A DIY install is free, and a freelancer costs less. Here's the trade.
| Feature | DeveloperLookBest fit | DIY app install | Freelancer |
|---|---|---|---|
| Planning | Audit and app comparison | Picked from App Store ratings | Usually your chosen app |
| Setup speed | 3 days to 4 weeks | Live in an afternoon | A few days |
| Old reviews | Imported with dates and photos | Often left behind | Imported if asked |
| Theme fit | Styled to your theme | App default styling | Depends on skills |
| Request timing | After delivery, with a reminder | App default timing | Set as instructed |
| Review rules | FTC review rule checked | Up to you | Rarely discussed |
| Google ratings | Markup and Merchant Center | Markup only, if any | Varies by freelancer |
| Cost | From $400, fixed scope | Free, plus app fees | Lower hourly rate |
DeveloperLook
DIY app install
- Planning
- DeveloperLook: Audit and app comparisonDIY app install: Picked from App Store ratings
- Setup speed
- DeveloperLook: 3 days to 4 weeksDIY app install: Live in an afternoon
- Old reviews
- DeveloperLook: Imported with dates and photosDIY app install: Often left behind
- Theme fit
- DeveloperLook: Styled to your themeDIY app install: App default styling
- Request timing
- DeveloperLook: After delivery, with a reminderDIY app install: App default timing
- Review rules
- DeveloperLook: FTC review rule checkedDIY app install: Up to you
- Google ratings
- DeveloperLook: Markup and Merchant CenterDIY app install: Markup only, if any
- Cost
- DeveloperLook: From $400, fixed scopeDIY app install: Free, plus app fees
Projects We've Built
Product-Led Store Projects We Have Built
Beauty, fashion, and furniture stores our team designed and built, where the product page carries the sale and shopper feedback matters.
Glamory Beauty & Makeup Ecommerce App and Dashboard
- Beauty
- Fashion
- E-commerce
Fuison Fashion Ecommerce Website and Dashboard
- Fashion
- Dashboard
- E-commerce
Havenly Furniture Ecommerce Website
- Furniture
- E-commerce
- Dashboard
Mavenza Fashion Ecommerce App and Admin Dashboard
- Business
- Fashion
- E-commerce
What Our Clients Say
What Clients Say After Launch
Feedback from teams we have built online stores and store features for.
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
What I appreciate most is that the website is actually easy for us to manage now. We can update content ourselves instead of sending a developer a message every time we need to change something small. They also paid attention to the technical SEO side, which mattered to us because we didn’t want a new website to create problems for the traffic we already had. I’ve probably asked more questions than I should have since launch, but every question has been handled patiently and without any fuss. The team is easy to work with, they explain things clearly, and when we need something changed, they focus on getting it done rather than making the process complicated.
1,250+
Projects shipped
10+
Years of experience
Top 3%
Upwork Top Rated Plus
5 stars
Average review score
Want results like these?
Tell us what you are building. You get a reply within 24 hours on business days, then a written estimate.
Work Culture
Why Store Owners Trust Us With Their Product Reviews
Reviews only help when shoppers believe them. These habits keep your reviews honest, current, and visible in the places where buyers make up their minds.
The app that fits your store
If a free review app plan covers your store, we'll tell you before you pay for more. Paid tiers earn their fee with photos, Google feeds, or volume.
Rules before tactics
Every incentive, import, and moderation setting gets checked against the FTC's review rule. Your reviews stay real, so they hold up when shoppers look closely.
Timing set by delivery
We base request timing on when your parcels arrive, not when they ship. Buyers who have the product write useful reviews instead of shipping complaints.
Photos asked for, not hoped for
Photo and video prompts go in the request and the reminder. Real photos from buyers answer the fit and color questions your own images can't.
Old reviews kept intact
Imported reviews keep their original dates, ratings, and replies. We don't edit buyer wording, and imported reviews stay labeled where your app supports it.
Reviews you can take along
Your reviews stay exportable from the app you choose. If you switch apps later, the CSV comes with you, and nothing starts from scratch.
Overview
Who sets up Shopify product reviews for online stores?
DeveloperLook sets up Shopify product reviews for stores that need stars, photos, and steady new reviews on their product pages. We choose and install the review app, import old reviews, time request emails to delivery, and connect ratings to Google. Setup starts at $400 and takes 3 days to 4 weeks.
DEVELOPERLOOK
Project facts · Shopify Product Reviews Setup
- Service
- Shopify Product Reviews Setup (app choice, import, stars, request emails)
- Typical timeline
- 3 to 5 business days for a new app, 2 to 4 weeks for migrations
- Platforms
- Shopify and Shopify Plus, with Judge.me, Yotpo, Okendo, or Loox
- Built with
- Review app imports, Liquid, Shopify Flow, Klaviyo, Google Merchant Center
- Experience
- 10+ years of development experience and 1,250+ shipped projects
- Post-launch support
- 14 to 45 days, depending on plan
- Communication
- Calls in US, UK, and AU business hours
- Starting price
- From $400 USD, fixed scope after a free reviews audit
Reviewed 7 Oct 2026 by Saimul Islam
Good fit
Stores that lost Shopify's free app
Your reviews lived in Shopify's old Product Reviews app, and since it was retired your product pages show no stars at all.
Stores choosing a review app
You're comparing Judge.me, Yotpo, Okendo, and Loox, and you want the best product review app for Shopify stores your size.
Brands with few reviews per order
You ship hundreds of orders a month, but only a handful of buyers leave a review because nobody asks at the right time.
Stores moving between review apps
Your current review app got expensive or slow, and you need every review, photo, and reply moved without losing dates.
Agencies adding reviews for clients
Your agency builds Shopify stores and needs review apps, request flows, and Google ratings set up under your name.
Not a fit
Bought or filtered reviews
You want reviews bought, written for you, or filtered so only good ones show. The FTC's review rule bans that, and we don't do it.
Emails are the real gap
Your review app works, but your post-purchase emails don't. Our Post-Purchase Email Automation service builds those flows before reviews come into it.
Budget under $400
You have a few products and a budget under $400. A free review app plan, installed from the Shopify App Store, will cover the basics.
Loyalty points are the goal
You mainly want points and rewards, with reviews as one way to earn them. Our Loyalty Program Development service builds that program first.
Not sure we're the right fit?
Book a free call or message us. We'll tell you honestly whether we're the right team.
Pricing
Transparent Starting Prices for Shopify Product Reviews Setup
These are starting points in USD. Your final price depends on the app, reviews to import, and request flows, and you get a fixed proposal after a free reviews audit.
For stores adding reviews for the first time or replacing a retired app.
$400one-time, USD
- Review app chosen and installed
- Stars on product pages and collection cards
- Request email timed after delivery
- Old reviews imported with dates kept
- Rating markup checked in Google's test
- 14 days of post-launch support
Recommended
For stores that want more reviews, photo and video reviews, and Google ratings.
$1,100one-time, USD
- Everything in Reviews Launch
- Photo and video reviews with one reminder
- Request flow in Klaviyo or the app, per product type
- Incentive for any honest review, inside the FTC rule
- Ratings sent to Google Merchant Center
- 30 days of post-launch support
For brands with large catalogs, several stores, or a review app migration.
$2,600one-time, USD
- Everything in Reviews and Photos
- Up to 20,000 reviews moved between apps
- Custom review sections built for your theme
- Low-rating alerts to your team with Shopify Flow
- Reviews grouped across similar products or stores
- 45 days of post-launch support
For Agencies
White-Label Shopify Product Reviews App Setup for Agencies
You own the client relationship. We supply the reviews setup for your clients' Shopify stores: app choice, imports, theme styling, request flows, and Google ratings. It's delivered under your brand at a fixed price.
How the partnership works
White label: your client only ever sees your brand
- Your client
- You, the agency
- DeveloperLook
Share the store
Send the client's store, current review app, and monthly order volume.
- Client needs
- You share the details
- Details received
We compare and price
You get an app recommendation and a fixed quote to resell.
- Scope and plan
- Proposal to resell
- Your quoteYOUR LOGO
Install and hand off
Reviews imported, stars live, and requests tested before your client sees them.
- Done by our team
- Your brand on it
- Handed to your clientDone
Partner with DeveloperLookDelivered under your brand
Stay client-facing
Setup notes and moderation guides go out under your agency's name.
Styled to your build
Review widgets matched to the theme your team designed.
Fixed quotes
A price set by app, review count, and request flows.
Flexible capacity
Extra hands when review setups pile up beside theme launches.
The Right Technology for Your Project
Technology Stack
We set up proven review apps instead of building reviews from scratch, and add theme code or Shopify Flow only where your store needs more.
- Judge.me
- Yotpo
- Okendo
- Loox
Shopify- Liquid
JavaScript
CSS3
- Klaviyo
- Shopify Flow
- Shopify Email
Slack
Google Search Console- Google Merchant Center
- Rich Results Test
Google Analytics (GA4)
FAQ
Frequently Asked Questions
Straight answers on whether Shopify has reviews, how to set them up, how to get more of them, and AliExpress imports.
Saimul IslamFounder & CEO, DeveloperLookStill have questions?
Send a message or book a call with the team.
Setup with DeveloperLook starts at $400 for app choice, installation, stars on product and collection pages, imported reviews, and a timed request email. Photo reviews, Klaviyo flows, and Google ratings start at $1,100. Migrations of up to 20,000 reviews with custom sections start at $2,600. Review app fees are separate and go to the app.
Adding reviews to a Shopify store takes 3 to 5 business days for a new app with a simple import. Photo reviews, Klaviyo flows, and Google ratings take 1 to 2 weeks. Moving up to 20,000 reviews between apps with custom sections takes 2 to 4 weeks, mostly spent checking the import product by product.
Shopify doesn't collect product reviews on its own: your product pages need a review app. The Shopify App Store lists many, from free plans to paid tools with photo reviews and Google feeds. Online Store 2.0 themes then show the app's review section and star ratings as blocks you place in the theme editor.
No. Shopify used to offer a free Product Reviews app, but it was phased out, and the Shopify Product Reviews app was discontinued in 2024. No Shopify native product reviews feature has replaced it on theme product pages, so stores use apps such as Judge.me, Yotpo, Okendo, or Loox. Exported reviews from the old app can be imported.
Pick a review app that fits your catalog, install it, and import any old reviews from a CSV. Then add its review section to your product template and star ratings to your collection cards in the theme editor. Finish by setting the request email to send after delivery and testing it with a real order.
Open the theme editor, go to your product template, and add your review app's block. Place it where shoppers will see it, usually under the price or above the description. Add the star rating block to product cards on collection pages too. If the blocks don't appear, turn on the app's embed under App embeds first.
Enable product reviews by switching on your review app's embed in the theme editor, then publishing its blocks on the product template. In the app, choose whether new reviews publish automatically or wait for approval. Holding back only negative reviews counts as review suppression under the FTC rule, so moderate for spam and abuse, not star count.
More reviews come from asking at the right time and making it easy. Send the request a few days after delivery, add one reminder, and let buyers rate inside the email. Photo prompts and a packaging insert help too. Incentives are allowed only for any honest review, positive or negative, under the FTC rule in force since October 21, 2024.
Review apps such as Judge.me and Loox can import AliExpress reviews by product link. Import them only when you ship the identical item, keep the imported label visible, and leave out reviews about the supplier's shipping. The FTC's rule bans reviews that misrepresent a reviewer's experience, so edited or mismatched imports are a real risk.
Choose by what you need most: a free plan with unlimited reviews, photo and video reviews, or reviews tied to loyalty and SMS. Judge.me suits most growing stores, Loox suits photo-led brands, and Yotpo or Okendo suit larger catalogs with bigger budgets. The best app is the one your team will keep using every week.
Saimul IslamFounder & CEO, DeveloperLookStill have questions?
Send a message or book a call with the team.
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