Plain-language case stages
Each matter stage in words clients understand, with what happens next and what you need from them.
The Problem
Clients Call Because They Can't See Progress
It builds quietly. Every active matter creates questions, and with nowhere to look, clients call.
Your receptionist answers the same call six times before lunch: "Any update on my case?" Each one pulls a paralegal away to check the file and call back.
- Meanwhile a client emails her tax returns as attachments, and a co-counsel asks for the latest filing through a personal inbox.
- Invoices go out by email and sit unopened.
- Nothing is wrong with the case.
We start with the questions your staff answer every week, then build a portal that answers them first.
Each matter shows its stage in plain words, what happens next, and what you need from the client. Documents move through encrypted uploads instead of email, and every view is logged. Dates and invoices sync from your case system. Your team updates one place, and clients stop waiting on hold.
Status clients understand
Each stage explains where the matter stands and what happens next, in plain words.
Files that skip email
Encrypted uploads and downloads behind MFA replace attachments sent to personal inboxes.
One view across systems
Dates, documents, and invoices come from the tools you already use, without double entry.
Our Client Portal Process
From Status-Call Audit to a Live Portal in Five Steps
You approve stage names, permissions, and screens before anything is built. A pilot group tries the portal before everyone gets an invite.
What's Included
What You Get With a Custom Attorney Client Portal
Every plan includes a branded, MFA-protected portal with case stages and secure files. Higher plans add dates, invoices, messages, two-way sync, and roles for co-counsel.
Compare Options
DeveloperLook vs a Built-In Practice Portal vs Shared Drive Links
A built-in portal is the cheapest client portal for law firms already on that software, and shared drives cost nothing. Both suit some firms. Here's where each one stops.
| Feature | DeveloperLookBest fit | Built-in practice portal | Shared drive links |
|---|---|---|---|
| Branding and domain | Your domain and brand | The vendor's look | Provider pages |
| Case status | Plain-language stages | Depends on the vendor | Not available |
| Several systems | One combined view | One vendor's data | Manual folders |
| Access controls | Per matter and role | Vendor defaults | Link-level sharing |
| Audit trail | Every view logged | Varies by vendor | Basic activity |
| Setup cost | From $1,450, fixed scope | In your subscription | Free or low cost |
| Time to launch | 4 to 12 weeks | Ready now | Same day |
| Who owns it | You own the code | Vendor-hosted | The drive owner |
DeveloperLook
Built-in practice portal
- Branding and domain
- DeveloperLook: Your domain and brandBuilt-in practice portal: The vendor's look
- Case status
- DeveloperLook: Plain-language stagesBuilt-in practice portal: Depends on the vendor
- Several systems
- DeveloperLook: One combined viewBuilt-in practice portal: One vendor's data
- Access controls
- DeveloperLook: Per matter and roleBuilt-in practice portal: Vendor defaults
- Audit trail
- DeveloperLook: Every view loggedBuilt-in practice portal: Varies by vendor
- Setup cost
- DeveloperLook: From $1,450, fixed scopeBuilt-in practice portal: In your subscription
- Time to launch
- DeveloperLook: 4 to 12 weeksBuilt-in practice portal: Ready now
- Who owns it
- DeveloperLook: You own the codeBuilt-in practice portal: Vendor-hosted
DeveloperLook
Shared drive links
- Branding and domain
- DeveloperLook: Your domain and brandShared drive links: Provider pages
- Case status
- DeveloperLook: Plain-language stagesShared drive links: Not available
- Several systems
- DeveloperLook: One combined viewShared drive links: Manual folders
- Access controls
- DeveloperLook: Per matter and roleShared drive links: Link-level sharing
- Audit trail
- DeveloperLook: Every view loggedShared drive links: Basic activity
- Setup cost
- DeveloperLook: From $1,450, fixed scopeShared drive links: Free or low cost
- Time to launch
- DeveloperLook: 4 to 12 weeksShared drive links: Same day
- Who owns it
- DeveloperLook: You own the codeShared drive links: The drive owner
Projects We've Built
Portals and Apps We Have Built
Portals, dashboards, and apps our team designed and built, where people log in to see their own records and nobody else's.
Login HR Staffing App Design & Development
- HR & Staffing
- Portal
- Mobile App
Airline Review Website Design
- Travel
- Portal
- Website
Dualcare Insurance App Design & Development
- Insurance
- Mobile App
Finance SaaS Web Design & Development
- Finance
- SaaS Platform
- Website
What Our Clients Say
What Clients Say After Launch
Feedback from teams we have built websites, portals, and apps for.
We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.
The mobile experience is probably my favourite part of the new site. We had spent a lot of time making sure the desktop version looked right, and the team kept pushing us to think about how everything would actually feel on a phone too. They were right. The navigation is clean, the interactions feel natural, and everything we’ve tested so far works exactly as it should. They also went through the links, forms, integrations, and other details more than once before launch, which I really appreciated. And even after going live, we could still reach out when something came up. The whole process felt friendly, organised, and surprisingly straightforward.
What I appreciate most is that the website is actually easy for us to manage now. We can update content ourselves instead of sending a developer a message every time we need to change something small. They also paid attention to the technical SEO side, which mattered to us because we didn’t want a new website to create problems for the traffic we already had. I’ve probably asked more questions than I should have since launch, but every question has been handled patiently and without any fuss. The team is easy to work with, they explain things clearly, and when we need something changed, they focus on getting it done rather than making the process complicated.
1,000+
Projects shipped
10+
Years of experience
Top 3%
Upwork Top Rated Plus
5 stars
Average review score
Work Culture
Why Attorneys Trust Us With Client Files
A portal holds privileged documents and client trust. These habits shape how we plan, build, and launch it.
Privilege shapes every screen
Notices that reveal nothing
Status in plain language
Every view, logged
You own the portal
Piloted before everyone
Overview
Who builds a law firm client portal with case status and secure file sharing?
DeveloperLook builds a law firm client portal on your own domain. It shows plain-language case stages, court dates, documents, messages, and invoice links, synced with Clio, MyCase, or your case system. Portals start at $1,450, take 4 to 12 weeks, and keep client data in accounts your firm controls.
- Starting price
- From $1,450 USD, fixed scope after a free review
- Typical timeline
- 4 to 6 weeks, or up to 12 for multi-party
- Experience
- 10+ years of development experience and 1,000+ shipped projects
- Post-launch support
- 30 to 60 days, matched to your plan
4 more facts
- Service
- Custom legal portal development (status, files, messages, invoices)
- Platforms
- Clio, MyCase, Smokeball, PracticePanther, and custom systems
- Built with
- Next.js, PostgreSQL, AWS, encrypted storage, and MFA
- Communication
- Calls in US, UK, and AU business hours
Your receptionist spends mornings answering "any update on my case?" calls that a status page could handle.
You keep matters in Clio, billing in another tool, and files in shared drives, and your clients need one place to look.
Your matters involve co-counsel, guardians, or company contacts who each need different access to one case.
Your practice software's client-facing options don't fit how your firm works, and you want a branded portal that reads from it.
Your agency sells digital projects to firms and needs a build partner who understands privilege and access rules.
Your web leads need to reach Clio, not a portal. Our Clio Website Integration Services page fits that job for less.
Your clients mainly need the MyCase portal to be easier to find. Our MyCase Website Integration Services page links it into your site.
You need screening questions and e-signed retainers before any portal. Our Legal Client Intake Automation & Software Setup service comes first.
You have a handful of active matters or a budget under $1,450. The portal built into your case software is enough for now.
Not sure we're the right fit?
Send a two-line brief. We'll tell you honestly whether we're the right team.
Pricing
Transparent Starting Prices for a Legal Client Portal
These are starting points in USD. Your final price depends on the systems we sync, the roles your clients need, and your security requirements, and you get a fixed proposal after a free review.
Case Status Portal
For small firms that want clients to check status and share files without calling.
$1,450
- Portal on your domain with MFA login
- Plain-language case stages and next steps
- Secure document upload and download
- Alerts that reveal no case details
- Read-only sync from one practice tool
- 30 days post-launch support
Client Service Portal
For growing firms that want status, dates, invoices, and messages in one place.
$3,900
- Everything in Case Status Portal
- Court dates and appointments from your calendar
- Invoice view with payment links
- Secure messaging with the case team
- Two-way sync with Clio or MyCase
- 45 days post-launch support
Multi-Party Portal
For firms sharing matters with co-counsel, guardians, or company contacts under strict permissions.
$8,200
- Everything in Client Service Portal
- Roles for co-counsel and company contacts
- Per-matter permissions and audit logs
- Retention and deletion rules you set
- Spanish or second-language portal
- 60 days post-launch support
For Agencies
White-Label Portal Builds for Legal Marketing Agencies
You own the client relationship. We supply the engineering behind the portal: case stages, secure files, practice software sync, and access logs. Your brand stays on everything, and the firm owns the code and data.
Behind your brand
Privilege-aware engineering
Milestones you can show
Room for more firms
How the partnership works
Matter types, systems in use, who needs access, and the questions clients keep asking.
You get a fixed price and portal screens to present to the partners.
We build and pilot under your brand, then transfer the code and hosting.
Partner with DeveloperLookDelivered under your brand
The Right Technology for Your Project
Technology Stack
We build on well-supported tools, sync with the case software you already use, and keep security controls you can audit.
Next.js
React
Node.js
PostgreSQL
- Clio Manage
- MyCase
- Smokeball
- PracticePanther
- MFA
- Audit logs
Cloudflare
AWS
- Document storage
- E-signature
- LawPay
Twilio
FAQ
Frequently Asked Questions
Straight answers on cost, timelines, privilege, bar guidance, practice software sync, and who owns the portal.
Custom portals start at $1,450 for a status portal with MFA login, plain-language stages, secure file sharing, and read-only sync from one tool. The $3,900 plan adds court dates, invoices, messaging, and two-way sync. Multi-party portals with roles and audit logs start at $8,200. Hosting runs on your accounts.
Most status portals launch in 4 to 6 weeks, and multi-party portals take up to 12. Stage mapping and design fill the first 2 to 3 weeks. Build and sync follow, and a pilot with a small group of clients adds about a week before everyone gets an invite.
Status calls drop when the portal answers what clients actually ask: where the case stands, what happens next, and what the firm needs from them. Add upcoming dates, recent documents, and a message button. Stage names must be plain words, since internal codes only trigger another call.
Yes, when the portal syncs with your case system. Status and dates update as your team changes them in Clio or MyCase, usually within minutes through webhooks, and invoices appear once billing shares them. Anything you mark internal stays hidden, so clients see only what you choose.
A portal protects privilege by controlling who sees each matter and keeping details out of email. We use MFA logins, encryption in transit and at rest, per-matter permissions, and audit logs. ABA Model Rule 1.6(c) asks lawyers for reasonable efforts against unauthorized access; your firm decides what that means.
Uploads go straight to encrypted storage tied to the matter, with file type checks and a virus scan before your staff open them. Retainer and invoice payments run through your processor's hosted payment page, such as LawPay, so card numbers stay off the portal entirely.
A custom portal connects through each vendor's API. Clio lets your firm build its own private app, and MyCase's Open API needs the Advanced tier. Smokeball grants API access to Prosper+ firms with their own or hired developers. We confirm your path during the free review.
There isn't one national rule. ABA Model Rules 1.1, 1.4, and 1.6(c) frame what counts as reasonable, along with ABA Formal Opinion 477R on securing client communications. Many state bars have issued technology opinions too. We build to support your review, and your firm confirms its own state's guidance.
Often, the built-in portal is enough. MyCase includes one with messages, documents, events, and billing, and other practice tools offer their own. A custom build earns its cost when you need your own domain, one view across several systems, or separate roles for co-counsel and families.
Your firm owns both. The code, hosting account, storage, and database sit in your firm's accounts from day one, and we document setup and permissions. Support runs 30 to 60 days by plan, and after that your IT provider or our team can maintain it.
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Pick a 30-minute slot that works for you. We meet on Google Meet to align on goals, scope, and the right next step.