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Government Website Design for Cities and Counties That Residents Can Actually Use

For cities, counties, and special districts: a site where residents find services, agendas, and notices fast, with WCAG 2.1 AA testing built in, from $1,450.

How your project runs

DesktopMobileAaOnestReady

Teams we have built for:

  • Amazon Web Services
  • HubSpot
  • Linode
  • Microsoft Azure
  • Moodle
  • Magento
  • Oracle
  • Salesforce
  • SAP
  • Squarespace
  • Weebly
  • WP Engine
  • Google Cloud
  • DigitalOcean

The Problem

Residents Can't Find the Service They Came For

It shows up when a resident tries to pay a water bill, find an agenda, or check a road closure. They end up calling your city hall instead.

  1. 01 · Department maze

    Services sit under department names your residents don't know.

    Pages are grouped by resident task: pay, apply, report, and attend.

  2. 02 · Scanned agendas

    Meeting agendas are scanned PDFs screen readers can't read.

    Agendas get accessible pages, and remaining PDFs are flagged for fixing.

  3. 03 · Buried alerts

    Road closures and notices sink under routine news posts.

    An alert banner and notices page keep urgent updates on top.

  4. 04 · Mixed editing

    Each of your departments edits pages its own way.

    Department editors share templates, and drafts are approved before publishing.

A resident wants to pay a water bill before the late fee hits. Your homepage lists every department in alphabetical order, so they guess at Public Works, then Finance. The agenda for your Tuesday council meeting is a scanned PDF that a screen reader can't read. Last week's road closure notice is buried under a news post. Each of your departments edits its pages differently, and nobody owns the menu. So the calls come to your front desk all week.

We start with what residents come to do: pay, apply, report, and attend meetings. Your pages are organized by those tasks, so a bill or permit is only a few clicks from your homepage. Your agendas, minutes, and notices get their own templates, and an alert banner handles emergencies. Each page type passes WCAG 2.1 AA testing before launch. Your residents finish tasks online, and your front desk gets its phones back.

  • Pages built around tasks

    Pay, apply, report, and find meetings: each task gets a direct path from your homepage.

  • Meetings and records in order

    Agendas, minutes, and packets organized by meeting date and public body, in accessible formats.

  • Alerts that reach residents

    An emergency banner and notices page your staff can update in minutes during storms or closures.

Our Government Website Design Process

From Access Review to Launch in Five Clear Steps

You approve the task map, review designs with department heads, and see the accessibility test results before the new site goes live.

  1. We review your current site against WCAG 2.1 AA. Then we test your top resident tasks, such as paying a bill or finding an agenda. You get a short findings report and a fixed quote. If your current CMS only needs fixes, we'll tell you before we quote.

What's Included

What You Get With Local Government Website Design

Each project covers resident tasks, meetings and records, notices, department editing, accessibility testing, and launch. Your residents serve themselves, and your staff keep pages current.

  • Task-based navigation

    Menus and homepage paths built around what your residents do, from paying bills to reporting a pothole.

  • Meeting and records pages

    Agenda, minutes, and video templates for each of your boards and councils, sorted by date and searchable.

  • Notices and alert banner

    A public notices page and an emergency banner your staff can switch on without calling a developer.

  • Department editor roles

    Roles and draft approval so each of your departments edits its own pages without breaking the rest of the site.

  • WCAG 2.1 AA testing

    Screen reader, keyboard, zoom, and contrast testing on every template, with a written summary for your records.

  • .gov move and launch

    Redirects from old URLs, help moving to a .gov domain if you're eligible, and editor training.

Compare Options

DeveloperLook vs Gov CMS Vendor vs Generic Agency

Government-focused CMS vendors and general agencies both suit some cities, especially large ones with long contracts. Here's how each option handles website design for local government, from agendas to accessibility.

DeveloperLook
Gov CMS vendor
Task planning
DeveloperLook: Resident tasks mapped firstGov CMS vendor: The vendor's module structure
Meetings and records
DeveloperLook: Agenda and minutes templatesGov CMS vendor: Built-in agenda modules
Accessibility
DeveloperLook: WCAG 2.1 AA tested per templateGov CMS vendor: The vendor's conformance claims
Department editing
DeveloperLook: Roles with draft approvalGov CMS vendor: Mature permission tools
Upfront cost
DeveloperLook: From $1,450, fixed scopeGov CMS vendor: Setup plus annual license
Ongoing cost
DeveloperLook: No license feesGov CMS vendor: A yearly subscription
Speed to launch
DeveloperLook: 4 to 12 weeksGov CMS vendor: Fast on standard modules
Ownership
DeveloperLook: Your CMS and .gov domainGov CMS vendor: Tied to the vendor platform

Projects We've Built

A consulting firm, a news archive, an HR platform, and an education site from our team, each with many pages and clear paths. None of them is government work.

What Our Clients Say

What Clients Say After Launch

Feedback from teams we have designed and built websites for.

We had a pretty specific idea of what we wanted our website to become, but I wasn’t sure how easily we could explain all of it to a development team. There were quite a few moving parts, and we were working toward a deadline, so I expected a few things to get lost along the way. That never really happened. They understood what we were trying to achieve, kept us updated throughout the process, and got everything ready within the agreed timeline. The final site feels much easier to navigate, works beautifully on mobile, and is noticeably smoother for our customers. It was a huge relief seeing the original idea actually turn into the website we had in mind.

Michael BennettFounder & CEO of Northbridge Consulting01 / 03
  • 1,250+

    Projects shipped

  • 10+

    Years of experience

  • Top 3%

    Upwork Top Rated Plus

  • 5 stars

    Average review score

Want results like these?

Tell us what you are building. You get a reply within 24 hours on business days, then a written estimate.

Work Culture

Why Local Governments Trust Us With Their Website

Your site answers to residents, councils, and auditors at once. These habits keep our government web design honest about rules, open about cost, and easy for departments to run.

  • No claims we can't back

    We don't claim GSA schedules, certifications, or past .gov work we haven't done. You get honest answers about what we test, what we document, and what stays your responsibility.

  • Real assistive tech testing

    We test with screen readers and keyboard-only navigation, not just automated scanners. Scanners catch some problems, but your residents using assistive tech find the rest.

  • PDFs treated as content

    Your agendas, budgets, and forms often live in PDFs that fail accessibility checks. We list each one and help you turn the busiest into accessible pages.

  • Scope written for procurement

    You get a written scope, fixed pricing, and a testing summary you can attach to council or procurement records. Changes are priced before they start.

  • Departments edit safely

    Each of your departments edits its own pages through shared templates, and drafts go to your approver first. The menu and homepage stay consistent no matter who posts.

  • Public accounts stay public

    The domain, hosting, CMS, and analytics are set up in your government's accounts. Your staff can remove our access at any time, and nothing depends on a vendor license.

Overview

Who does government website design for cities and counties?

DeveloperLook does government website design for cities, counties, and special districts that want residents to find services and records without calling. We organize pages by resident task, build agenda, notice, and alert templates, set up department editing, and test every template to WCAG 2.1 AA. Projects start at $1,450 and take 4 to 12 weeks.

DEVELOPERLOOK

Project facts · Government Website Design

Service
Government Website Design (resident services, meetings, notices, accessibility)
Typical timeline
4 to 6 weeks for small sites, 8 to 12 weeks for cities
Platforms
Drupal or WordPress, on your hosting and .gov domain
Built with
Figma, NVDA and VoiceOver, Lighthouse, and GA4
Experience
10+ years of development experience and 1,250+ shipped projects
Post-launch support
30 to 90 days, depending on plan
Communication
Calls in US, UK, and AU business hours
Starting price
From $1,450 USD, fixed scope after a free access review

Reviewed 8 Oct 2026 by Saimul Islam

Good fit

  • Towns with one part-time web editor

    Your town clerk posts agendas, minutes, and notices alone, and your current site makes each upload take most of an afternoon.

  • Counties facing ADA Title II dates

    Your county is preparing for its ADA Title II compliance date and needs to know which templates and PDFs fail WCAG 2.1 AA.

  • Cities with many departments

    Your city's departments each built pages on an old Drupal or WordPress site, so residents searching for a permit find three different answers.

  • Special districts moving to .gov

    Your water, fire, or park district still uses a .com or .org address and wants a trustworthy .gov site for residents.

  • Agencies with public sector clients

    Your agency won a local government contract and needs a government web design company to handle the build and accessibility testing under your name.

Not a fit

  • Federal agency contract

    You're a federal agency that needs a vendor on a federal contract vehicle. We don't claim one, so a federal systems integrator is the better fit.

  • Public library website

    You run a public library rather than a city or county office. Our Library Website Design page covers catalog search, branch hours, and programs.

  • Accessibility fixes only

    Your site's structure works, and you only need accessibility issues fixed and watched. Our Website Accessibility Remediation and Accessibility Statement and Monitoring services fit better.

  • Budget under $1,450

    Your budget is under $1,450. A template from your current CMS provider, set up by staff, may cover the basics until the next budget cycle.

Not sure we're the right fit?

Book a free call or message us. We'll tell you honestly whether we're the right team.

Pricing

Transparent Starting Prices for Government Website Design

These are starting points in USD. Your final price depends on page count, departments and editors, and documents to migrate, and you get a fixed proposal after a free access review.

$1k$2k$3k$4k$5k$6k$7k$8k$1,450$3,800$7,400

For towns and special districts that need services, meetings, and notices in one clear place.

$1,450one-time, USD

Get a fixed quote
  • Up to 12 pages organized by resident task
  • Agendas and minutes page with accessible document links
  • Public notices page and an emergency alert banner
  • WCAG 2.1 AA testing with a written summary
  • Accessibility statement and feedback contact
  • 30 days of post-launch support

Recommended

For cities and counties with several departments, regular meetings, and many documents.

$3,800one-time, USD

Get a fixed quote
  • Everything in Town and District Site
  • Up to 40 pages with department templates
  • Department editors with roles and draft approval
  • Meeting calendar and searchable document library
  • Site search and plain-language review of top pages
  • 60 days of post-launch support

For larger governments moving a big older site, with forms and more than one language.

$7,400one-time, USD

Get a fixed quote
  • Everything in City and County Site
  • Up to 100 pages, including content from your old site
  • A redirect for every moved page
  • Online forms routed to the right department
  • Second-language pages for content you supply
  • .gov domain move support and 90 days of support

For Agencies

White-Label Website Design for Government Clients

You own the client relationship. We supply the public sector design and build behind it: resident task maps, meeting and notice templates, department editing, and accessibility testing. The work carries your agency's name, and the client keeps its own accounts.

How the partnership works

White label: your client only ever sees your brand

  • Your client
  • You, the agency
  • DeveloperLook
  1. Share the RFP

    Send the scope, departments, current site, and any accessibility requirements.

    1. Client needs
    2. You share the details
    3. Details received
  2. We plan the build

    You get a task map, a sitemap, and a fixed price for your bid.

    1. Scope and plan
    2. Proposal to resell
    3. Your quoteYOUR LOGO
  3. Build under your name

    Your team presents the site, the test summary, and editor training as its own.

    1. Done by our team
    2. Your brand on it
    3. Handed to your clientDone
  • Public sector focus

    Task maps, meeting templates, and notices planned the way residents use them.

  • Documented accessibility

    WCAG 2.1 AA test summaries your client can attach to its records.

  • Fixed, line-item quotes

    Clear prices per site that fit public budgets and purchase orders.

  • Help at budget deadlines

    Extra capacity when several public clients launch before fiscal year end.

The Right Technology for Your Project

Technology Stack

We build on open-source CMS platforms with no license fees, hosted in your government's own accounts and tested with real assistive technology.

    • Figma logoFigma
    • Adobe XD logoAdobe XD
    • Google Fonts
    • U.S. Web Design System
    • Drupal
    • WordPress logoWordPress
    • PHP logoPHP
    • MySQL logoMySQL
    • Cloudflare logoCloudflare
    • AWS logoAWS
    • Microsoft Azure logoMicrosoft Azure
    • Let's Encrypt
    • Lighthouse logoLighthouse
    • Google Chrome logoChrome DevTools
    • Google Analytics logoGoogle Analytics
    • Google Search Console logoGoogle Search Console

FAQ

Frequently Asked Questions

Straight answers on government website costs, .gov domains, accessibility rules, county sites, and choosing a partner.

  • A DeveloperLook site for your town or special district starts at $1,450 for up to 12 pages with agendas, notices, and WCAG 2.1 AA testing. City and county sites with department editors and a document library start at $3,800. Full builds with up to 100 migrated pages start at $7,400. Hosting is billed by your provider, and .gov domains are free.

  • Small town and district sites usually launch in 4 to 6 weeks, and city or county builds take 8 to 12 weeks. Your council approvals and department content reviews set most of the pace, so we schedule them at the start. Your move to a .gov domain can run in parallel with the build.

  • No. Only verified US government organizations can register a .gov domain, including states, counties, cities, tribal governments, special districts, and school districts. The Cybersecurity and Infrastructure Security Agency (CISA) runs the program at get.gov, checks each applicant, and charges no fee. Businesses, nonprofits, and contractors can't register one for themselves.

  • Yes, we can design and build it, but your government registers the .gov domain itself. Your staff apply through get.gov. Once CISA approves the request, we point the domain to your new site and redirect your old address. The domain stays in your government's name throughout.

  • Making a .gov website runs on two tracks: the domain and the site. Your government requests the domain through CISA's get.gov, while the site is designed, built, and tested on a staging address. When both are ready, DNS records point the .gov domain to your hosting, and your old URLs redirect to the new pages.

  • Design a government website around resident tasks, not your org chart. Put your most requested services, such as payments, permits, and meeting agendas, on the homepage. Use plain language, and test every template with screen readers. The best government website design examples share those habits more than any visual style.

  • Your county site serves more audiences than most city sites: residents, unincorporated areas, courts, and the cities inside your county. Design it with clear service areas, a plain guide to which office handles what, and department pages that share templates. The best local government website design labels county and city services clearly, so nobody calls the wrong office.

  • The Department of Justice's ADA Title II rule sets WCAG 2.1 Level AA as the standard for state and local government websites and mobile apps. After an April 2026 extension, governments serving 50,000 or more people must comply by April 26, 2027. Smaller ones and special districts have until April 26, 2028. We design and test to that standard, while your counsel decides legal questions.

  • Compare companies on how they test accessibility, how your departments will edit pages, and who owns your CMS and domain afterward. Ask for a sample test summary and a demo of the editor's view, not just finished screenshots. Also check which yearly license fees you'd keep paying after launch.

  • Your staff do, with templates and roles we set up for each department. Your training covers posting agendas, notices, and alerts, plus the approval step before pages go live. Support is included for 30 to 90 days, depending on plan. The CMS has no license fee, so later help is billed only when you ask for it.

Saimul IslamFounder & CEO, DeveloperLook

Still have questions?

Send a message or book a call with the team.

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